Logistics Coordinator - ROAR

Rich Products Corporation • Buffalo, NY

2d

About The Position

ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio of Rail, Ocean, Air, and Road services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate, manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world.

Purpose StatementWe're seeking dynamic, ambitious individuals to join our team as Logistics Coordinators. In this role, you'll be at the forefront of our operations, helping to manage the intricate logistics that drive our business forward.

Requirements

• Education: High School Diploma or equivalent GED required. Associate’s or Bachelor’s Degree in Logistics preferred, or equivalent experience in the logistics industry.
• Technical Skills: Proficiency in MS Word, Excel, and Outlook Email System.
• Communication Skills: Strong written and verbal communication skills, with the ability to interact professionally with diverse stakeholders.
• Team Player: Capable of working independently while also thriving in a collaborative team environment.
• Adaptability: Comfortable working in a fast-paced, deadline-driven environment, with the ability to manage multiple projects simultaneously and prioritize tasks effectively.

Responsibilities

• Execute Carrier Setup and Compliance Procedures: Gain a deep understanding of ROAR's carrier setup and compliance protocols, ensuring smooth onboarding processes.
• Driver Dispatch and TMS Management: Coordinate with drivers, meticulously inputting all necessary details into our Transportation Management System (TMS) and maintaining continuous communication and updates until completion.
• Marketing and Networking: Actively promote ROAR to both customers and carriers through various channels such as business directories, online load boards, and networking events.
• Data Management: Keep our TMS up-to-date by regularly updating and maintaining customer and carrier profiles.
• Load Tender Management: Efficiently route, schedule, and manage customer load tenders, ensuring accuracy and timely execution.
• Carrier Sourcing and Negotiation: Identify and onboard new carriers while nurturing relationships with existing ones, negotiating rates to meet our target booking prices.
• Problem-Solving and Customer Service: Serve as a solutions provider for our customers, carriers, and internal team members, resolving issues promptly and effectively.
• Cross-Functional Support: Collaborate with other departments as needed to ensure seamless customer and carrier experiences.
• Ad Hoc Tasks: Take on additional responsibilities as assigned by the ROAR Management team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees