Logistics Administrator

Aston Carter•Brighton Charter Township, MI

1d•Onsite

About The Position

The Logistics Administrator serves as a key point of contact between internal teams, customers, and logistics partners, with a strong focus on coordinating outbound shipments, ensuring documentation and compliance accuracy, maintaining ERP data, and providing clear and timely customer communication. This role supports on-time delivery, accurate invoicing, and audit-ready records in a fast-paced, deadline-driven environment.

Requirements

Minimum of 2 years of experience in logistics, order processing, or a related administrative role.
Experience working with an ERP or CRM system, such as Sage or SAP.
Proficiency with Microsoft Office, including Outlook and Excel.
Strong attention to detail with a focus on documentation and data accuracy.
Excellent communication skills with a customer service mindset.
Ability to prioritize tasks and manage time effectively in a fast-paced, deadline-driven environment.
Comfort working across multiple systems and customer portals.
Strong organizational and follow-up skills.
Ability to perform accurate data entry and maintain structured records.

Nice To Haves

Experience with Sage ERP is highly beneficial, but any ERP exp will do
Background in logistics coordination, shipping documentation is ideal
Familiarity with export documentation, including NAFTA certificates and customs paperwork, is a plus.
Experience reconciling freight reports and filing freight claims is helpful.
Ability to collaborate effectively with manufacturing, customer service, and carrier partners.

Responsibilities

Coordinate outbound shipments to ensure on-time delivery in alignment with customer requirements and production schedules.
Serve as the primary liaison between carriers, customers, internal manufacturing teams, and account stakeholders to support smooth shipment execution.
Plan and coordinate LTL, parcel, and expedited shipments based on customer and business needs.
Obtain freight rate quotes, support carrier selection, and calculate freight charges and customer upcharges accurately.
Prepare, audit, and maintain all shipping documentation, including bills of lading, packing slips, invoices, and export paperwork.
Process and reconcile shipping invoices, ensuring accuracy against customer purchase orders, quotes, and sales orders.
Enter invoices into customer portals and internal ERP systems in a timely and accurate manner.
Maintain organized shipment files and ensure documentation is audit-ready at all times.
Reconcile monthly freight reports and file freight claims when necessary.
Maintain required export documentation, including NAFTA certificates and customs paperwork, in compliance with applicable requirements.
Enter and maintain shipment data within ERP systems, such as Sage or SAP, ensuring data integrity.
Maintain open and closed sales order records, ensuring accuracy throughout the shipment lifecycle.
Create and maintain operational logs, including late delivery reports, manual shipment logs, and daily invoicing summaries.
Collaborate with internal teams to resolve shipment issues, documentation discrepancies, and customer inquiries promptly.
Prioritize and manage multiple tasks and deadlines while maintaining high standards of accuracy and customer service.