Logistics Administrator

Victoria and Albert BathsWolverhampton, WV
Onsite

About The Position

We’re looking for a highly organised and detail-focused Logistics Administrator to join our Logistics team on a FTC until 30th June 2027 at our i54 manufacturing site. This role plays a key part in supporting the day-to-day coordination of domestic and international shipments, ensuring documentation, communication, and tracking are accurate and timely. You’ll work closely with Logistics, Supply Chain, Customer Service, Planning, and Operations teams, helping maintain service levels, support cost control, and ensure smooth shipment execution. Full support and on-the-job learning will be provided, making this a great opportunity for someone looking to build experience and develop a career within logistics and supply chain operations. If you enjoy keeping things organised, working with data and documentation, and supporting teams to deliver on time, this role offers valuable exposure and development within a fast-paced manufacturing environment.

Requirements

  • Previous experience in an administrative, logistics, supply chain, or customer service role (desirable)
  • Strong attention to detail and the ability to work accurately under time pressure
  • Good organisational skills with the ability to prioritise tasks effectively
  • Confident IT skills, particularly MS Office (Excel and Outlook)
  • Clear and professional written and verbal communication skills
  • A methodical and proactive approach, with a willingness to learn
  • The ability to work both independently and as part of a team
  • An interest in logistics, supply chain, or international trade (advantageous)

Nice To Haves

  • Previous experience in an administrative, logistics, supply chain, or customer service role (desirable)
  • An interest in logistics, supply chain, or international trade (advantageous)

Responsibilities

  • Providing administrative support across import and export activities
  • Assisting with booking shipments with freight forwarders and couriers
  • Preparing and checking shipping documentation, including commercial invoices, packing lists, and delivery notes
  • Supporting track-and-trace activity and responding to basic delivery queries
  • Logging and escalating delivery issues, delays, or discrepancies to the relevant coordinator
  • Coordinating communication between Customer Service, Planning, Operations, and Logistics teams
  • Maintaining accurate, up-to-date logistics records and filing in line with company processes
  • Assisting with the collection and input of data for logistics KPIs and reports
  • Supporting continuous improvement activities within the logistics function
  • Providing general admin support and team cover during busy periods or absences

Benefits

  • 33 days holiday (inclusive of Bank Holidays)
  • Annual Incentive Plan
  • Employee Assistance Programme
  • Life Assurance & Pension Plan
  • Health & Wellbeing Programme (including health cash plan)
  • High Street Reward Scheme & Refer a Friend Programme
  • Employee Recognition Programme
  • Free parking on all company sites
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