Logistics Account Manager (Weekend Coverage)
About The Position
Worldwide Logistics is one of the fastest growing 3PLs in the country, operating with reinforced core values, confidence, and pride. The company emphasizes building relationships in the transportation world and fosters an innovative and progressive culture that supports career growth and financial rewards. Since 1999, WorldWide Logistics has experienced exponential growth, leading to the completion of a new 76,000 square foot HQ building in 2023. This modern facility offers amenities like a café, collaborative areas, food markets, an outdoor patio, and a walking path. The company is committed to continuous improvement and seeks individuals who are innovative, proactive, motivated, coachable, and capable of embracing challenges, adapting to change, and encouraging creativity to navigate market variables.
Requirements
- High school diploma or equivalent
- Minimum 1 year customer service experience
- Computer literate, including Microsoft Office Suite
- Desire to learn and positive attitude
- Quality-driven and results-oriented
- Ability to negotiate
- Ability to build business relationships
- Excellent communication skills, both written and oral
- Good attendance record
Nice To Haves
- Bachelor's degree in Business or related field preferred
- Outbound phone experience preferred
Responsibilities
- Build and maintain relationships with customers and carriers via phone
- Match customer freight with carriers from our database and continued carrier development
- Negotiate reasonable rates with carriers
- Set up appointments for carriers to pick up and drop off freight
- Track inbound and outbound freight to ensure on-time delivery
- Resolve any freight delivery issues
Benefits
- Brand new HQ building in Urbandale off I-80/35
- 55k Salary plus pooled commission!
- Opportunities for career advancement
- Catered lunches and weekly food trucks
- Monthly Employee Appreciation Day
- Company Swag
- Employee Clubs i.e., Gardening, Art, Book, Dungeons and Dragons, etc.
- Bags Tournaments
- Community Involvement
- Casual dress
- PTO Plan
- Full suite of benefits including health, dental, vision, flexible spending plans, life insurance, voluntary life, voluntary short-term disability, voluntary long-term disability, 401k with a match, voluntary ID Theft plan
- Access to cutting-edge technology
- A collaborative and supportive team culture
- A company where your ideas are valued
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
