218877 Lockbox Specialist (Level I)- College Park, GA (overnight)

Canon Recruiting Group•College Park, GA

32d•$18•Onsite

About The Position

The Image Capture Associate is responsible for the day-to-day scanning, imaging, and processing of customer and client documents using high-speed scanning equipment. This role supports accurate document capture, exception handling, and record retention while ensuring compliance with regulatory and internal control standards. The ideal candidate thrives in a high-volume, production-driven environment and demonstrates strong attention to detail.

Requirements

High School Diploma or equivalent required
Ability to understand and differentiate multiple transaction and document types
Strong attention to detail and organizational skills
Ability to work independently and meet productivity expectations
Comfortable working onsite and handling repetitive tasks
Ability to sit for extended periods of time
Ability to lift/move materials up to 25 lbs
Ability to work in a fast-paced, production-focused environment

Nice To Haves

Prior experience in: Document scanning, imaging, or mailroom operations (preferred)
High-volume production or operations environments

Responsibilities

Perform daily operation and routine maintenance of OPEX scanning equipment
Scan and image documents received via U.S. mail, overnight carriers, and local couriers
Ensure documents are captured accurately and in accordance with department guidelines
Identify and resolve document exceptions, including: Cash, credit card payments, and foreign items Nested transactions and self-mailers Express envelopes, correspondence-only items, and large-volume transactions
Identify, troubleshoot, and escalate equipment errors or system messages
Perform document retention and box proration activities to maintain accurate records
Operate high-speed scanning machinery in a continuous production environment
Sit for prolonged periods while maintaining productivity and accuracy
Lift, move, and organize boxes, trays, and racks of work up to 25 lbs
Ensure adherence to HIPAA, PCI, and other applicable regulatory requirements
Proactively identify and manage risk using established Risk Frameworks
Follow all company policies, procedures, and security standards
Stay informed of business priorities, updates, and operational changes
Demonstrate behaviors that align with company values and culture