Lockbox Operations Specialist
About The Position
We are looking for a detail-oriented and dependable Lockbox Operations Specialist to support banking operations through accurate, high-volume transaction processing. This role requires strong attention to detail, flexibility, and the ability to perform well in a fast-paced, deadline-driven environment. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Requirements
- Bank operations, item processing, or related experience preferred but not required
- Strong 10-key and data entry skills preferred
- Ability to work independently and as part of a team
- Reliable attendance and flexibility to work additional hours with little notice
- Ability to work under pressure and meet deadlines
- Fast learner with the ability to adapt quickly and follow detailed instructions
Responsibilities
- Process lockbox transactions accurately and on time while meeting productivity standards
- Slice, count, sort, and distribute incoming mail
- Open envelopes and batch checks, invoices, and coupons per client instructions
- Scan documents using high-speed scanners (OPEX Falcon)
- Perform data entry and re-association of check images and backup documents
- Prepare outgoing mail with pre-coded alphanumeric data
- Follow internal controls, security protocols, and banking regulations
- Escalate issues promptly to management to avoid client impact
- Support other operations and administrative tasks as needed
- Contribute to a positive, collaborative team environment
Benefits
- health insurance coverage
- voluntary dental and vision programs
- life and disability insurance
- a retirement savings plan
- paid holidays
- paid time off (PTO) or vacation and/or sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
