Lockbox Clerk

Frost • San Antonio, TX

1d • Onsite

About The Position

The Lockbox Clerk position at Frost is for dependable, hardworking, and detail-oriented individuals who enjoy working in a behind-the-scenes, goal-oriented environment. Frost, with over 150 years of legacy, is committed to fostering an environment where team members can thrive and provides unparalleled banking services. As a Lockbox Clerk, you will be responsible for quality control, performing general clerical duties to record and maintain customer accounts. This includes encoding items, balancing deposit tickets to items, and performing standard quality control checks using analytical and observant skills. The role also involves assisting customers by ensuring timely and accurate responses to inquiries and correspondence. Frost is one of the 50 largest U.S. banks by asset size, recognized for its banking customer satisfaction and commitment to long-term relationships, offering competitive salaries and an outstanding benefits package.

Requirements

• Shift availability: Saturday - Monday, 7:00am-5:00pm
• Ability to work in a fast-paced environment
• Accurate and detail oriented
• Data entry skills
• Multi-task oriented
• Time management skills
• Proficient in Microsoft computer applications

Nice To Haves

• Lockbox experience
• Check processing experience

Responsibilities

• Process and prepare items for distribution to Image Item Processing or Transit Department
• Maintain records of documents processed and compile reports according to standard operating procedures
• Assist with customer inquiries regarding lockbox operations
• Ensure deadlines are met by having all correspondence mail and work to the receipt area and log for pickup
• Retrieve all end-of-day reports from system and file accordingly
• Always take action with Integrity, Caring and Excellence to achieve all-win outcomes

Benefits

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed