Lead-Lockbox

PRWT Services•Philadelphia, PA

About The Position

SUMMARY Supervises and coordinates the activities of Lockbox Clerical Worker under the direction of the Supervisor. Must have knowledge of all department systems equipment. Banking and accounting experience is a MUST. Key Responsibilities: · Must have thorough knowledge of all department equipment including Trans. Remittance Processors, OPS (mail opening processor), Image Scanner Processor and all PC equipment. · Prepare work schedules to expedite workflow by examining daily production logs to determine resource utilization. · Monitor all work performance of Lockbox for accuracy and true productivity in compliance to that of the contract · Coordinate and control the flow of correspondence. · Study and standardize procedures to improve efficiency of subordinates. · Check all processed work being transmitted for accuracy through batch control. · Make sure all payments received are secured in the Lockbox area and that currency is placed in the safe. · Participate in the training of new staff members · Work under the direction of the Supervisor and perform some of the duties in his or her absence. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Ability to motivate people
Good spoken and written communication skills
Good 'people skills' for building relationships with colleagues at all levels
Ability to plan and prioritize your own work and other people's
Understanding of computer systems and workflow of department
Decision-making ability
Accuracy with record keeping
Associate's degree
A minimum of 2 -3 years of experience
Leadership experience in a financial payment processing environment
Ability to read, analyze, and interpret internal business documents, technical procedures, or governmental regulations
Ability to calculate figures and amounts such as percentages and volumes
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Responsibilities

Supervises and coordinates the activities of Lockbox Clerical Worker under the direction of the Supervisor.
Must have thorough knowledge of all department equipment including Trans. Remittance Processors, OPS (mail opening processor), Image Scanner Processor and all PC equipment.
Prepare work schedules to expedite workflow by examining daily production logs to determine resource utilization.
Monitor all work performance of Lockbox for accuracy and true productivity in compliance to that of the contract
Coordinate and control the flow of correspondence.
Study and standardize procedures to improve efficiency of subordinates.
Check all processed work being transmitted for accuracy through batch control.
Make sure all payments received are secured in the Lockbox area and that currency is placed in the safe.
Participate in the training of new staff members
Work under the direction of the Supervisor and perform some of the duties in his or her absence.