Local Catering Sales Manager (Chicagoland)

Steele Brands Management LLC•Shorewood, MN

just now

About The Position

We are seeking a highly motivated and experienced Local Catering Sales Manager to join our team. The Sales Manager will be responsible for growing sales through developing existing business and soliciting new business through lead generation and marketing, all while ensuring exceptional service and customer satisfaction.

Requirements

Degree from an accredited 4-year College or University preferred; a major in sales, marketing, business, and/or communications preferred, but not required
At least 2 years catering sales experience
A professional demeanor and positive attitude
Knowledge of market trends and competition
Experience in fine dining or catering services
Self-starter with an entrepreneurial spirit
Previous experience in business-to-business and business-to-customer Restaurant Off-Premise Sales or Hospitality Industries
Excellent organizational and time management skills
Knowledge of culinary techniques and food safety regulations
Exceptional customer service and interpersonal skills
Ability to multi-task in a high-paced environment

Responsibilities

Design and spearhead outbound sales strategies to achieve growth targets in specific regions across the country where CRISP & GREEN is located.
Solicit new catering customers through traditional and non-traditional sales techniques
Generate revenue by establishing new accounts and booking repeat business while keeping quality consistently high
Perform all phases of sales activities for the service area, including cold calls, follow-up calls, analysis of client needs, presentations of services, service existing customer accounts, and follow-up, as necessary
Provide regular updates and reports on sales metrics, strategies, and forecasts
Manage business relationships to drive strategic growth objectives
Develop relationships with General Managers to help execute Catering orders in-store
Collaborate with other departments to ensure guest satisfaction
Develop and maintain relationships with clients to ensure their needs are met and exceeded
Handle customer inquiries, complaints, and special requests professionally and promptly
Report to and work closely with with Catering Director to understand KPI’s and create short and long term strategic plans to hit expectations
Be willing to step in to perform all duties required to produce a successful catering order execution, which may include setup, delivery, outreach, and training of restaurant teams