Loaner Desk Agents/ Receptionist

Lithia & Driveway • Sterling, VA

4d

About The Position

Subaru of Sterling is Looking for Loaner Desk Agents/ Receptionist to support our Service department! Subaru of Sterling is one of over 300 + dealerships that make up the Lithia & Driveway family and is currently the second largest automotive retailer in the nation. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Requirements

• No experience needed
• Customer-focused, energetic, and self-motivated
• Outstanding follow up
• Ability to convert internet leads to appointment/sales
• Team player is a must
• Strong communication skills –verbal and written
• Excellent computer skills including CRM proficiency
• Highly organized with attention to detail
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Responsibilities

• Assure proper and thorough check in/check out of loaner vehicles upon client departure/return.
• Assess loaners for excessive mileage, damage, fuel level and overall cleanliness.
• Remind clients to remove all personal belongings including, garage door openers, etc.
• Assure loaner check in/check out process is operating with maximum efficiency with a consistent flow throughout the service drive.
• Assist Loaner Agent in the preparation of new loaner vehicle units and the retirement of expired units.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED