Loan Support Analyst Sr. - PNC Midland - Servicing Transfers

PNC

1d • $37,000 - $91,080 • Remote

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Loan Support Analyst Sr. within PNC's Midland Commerical Real Estate Servicing Group, you will work in the Servicing Transfers Group where you will be responsible for reading, analyzing, interpreting all executed and relevant loan documents required for adding or modifying a loan on Enterprise!, our loan management system.

Attention to detail is critical due to the varying loan documents, loan types and requirements given by various clients and lenders. Time management and organization will also be necessary due to the number of requests and day to day duties that an analyst will be assigned.

-Prior loan servicing experience, preferably experience analyzing, reading and interpreting loan documents and performing financial calculations is preferred. Other work experience will be considered.
-An aptitude for numbers, calculations, and excellent reading and comprehension is preferred.
-Professional customer service and analytical skills in order to address both internal and external client requests and inquiries is preferred.
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
Applies specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans with elevated borrower relationships and/or complexity to include increased communication and automony.
Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders. These commercial real estate loans include CMBS, balance sheet and agency loans. Will be required to analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities. •All servicing activities must be carried out in compliance with servicing agreements, loan documentation, internal policies and procedures, and applicable laws and regulations.
Resolves non-compliant issues through written and verbal communication with both internal and external parties. May review and process loan payments, escrows and reserve account disbursements. May assist in the preparation of periodic reporting including investor, internal and regulatory reports. May perform covenant compliance testing. Must maintain accurate and up-to-date loan servicing records in the servicing system. May support the onboarding of new loans and the transition of paid-off or transferred loans. May support tax and insurance administration. May perform collection activities on delinquent accounts. May have funds disbursement authority.
Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts. May serve as a subject matter resource and may provide specialty product training.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Requirements

• Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Prior loan servicing experience, preferably experience analyzing, reading and interpreting loan documents and performing financial calculations is preferred. Other work experience will be considered.
• An aptitude for numbers, calculations, and excellent reading and comprehension is preferred.
• Professional customer service and analytical skills in order to address both internal and external client requests and inquiries is preferred.
• Analytical Thinking
• Capital Management
• Commercial Real Estate
• Commercial Real Estate Loans
• Compliance Requirements
• Documentations
• Document Examination
• Due Diligence
• Loan Documentation
• Regulatory Compliance
• Risk Mitigation Strategies
• Consulting
• Customer Interaction
• Decision Making and Critical Thinking
• Effective Communications
• Financial Analysis
• Managing Multiple Priorities
• Negotiating
• Operational Functions
• Products and Services
• Relationship Management

Responsibilities

• Applies specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans with elevated borrower relationships and/or complexity to include increased communication and automony.
• Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders.
• Resolves non-compliant issues through written and verbal communication with both internal and external parties.
• May review and process loan payments, escrows and reserve account disbursements.
• May assist in the preparation of periodic reporting including investor, internal and regulatory reports.
• May perform covenant compliance testing.
• Must maintain accurate and up-to-date loan servicing records in the servicing system.
• May support the onboarding of new loans and the transition of paid-off or transferred loans.
• May support tax and insurance administration.
• May perform collection activities on delinquent accounts.
• May have funds disbursement authority.
• Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts.
• May serve as a subject matter resource and may provide specialty product training.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level