Loan Servicing Tracking Specialist I

Centennial BankConway, AR
3d

About The Position

The Loan Servicing Tracking Specialist I reviews and tracks loan and credit documentation for new and existing loans to verify all bank policy or regulatory compliance requirements are met.

Requirements

  • Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc.
  • Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 2 years related experience and/or training, or equivalent combination of education and experience.
  • Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; ability to write and speak simple sentences as a means for basic communication.
  • Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence.
  • ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
  • Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
  • Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
  • Intermediate: 10-Key, Alphanumeric Data Entry, Database, Word Processing/Typing
  • Basic: Accounting, Spreadsheet
  • Must have the ability to read and comprehend instructions, short correspondence, and memos
  • Must be able to work in a team environment
  • Strong attention to details
  • Must be able to multi-task and handle pressure due to deadline restraints
  • Must have strong organization skills with the ability to prioritize workflow

Nice To Haves

  • Two (2) years of lending experience and/or training with regulatory compliance

Responsibilities

  • Reviews post-closing loan files for compliance and records the results in the bank internal tracking system to ensure collateral position.
  • Analyzes borrower credit file for adherence to the bank credit and underwriting policies and records the results in the bank's internal tracking system.
  • Ensures continued compliance with the bank’s credit, underwriting, and loan policies through follow-up credit documentation.
  • Responds to phone or e-mail requests and inquiries promptly and professionally.
  • Remains knowledgeable of changes in the company loan, credit, and underwriting policy, as well as federal compliance regulations.
  • The ability to work in a constant state of alertness and in a safe manner.
  • Completes required BSA/AML training and other compliance training as assigned.
  • Perform any other related duties as required or assigned.
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