Loan Servicing Specialist

Great Plains Bank•Elk City, OK

1d•Onsite

About The Position

The Loan Servicing Specialist is responsible for the accurate processing, maintenance, and servicing of the Bank’s loan portfolio. This position supports core loan system integrity, payment and escrow processing, participation accounting, and ongoing loan maintenance activities. The role requires strong analytical ability, attention to detail, and a thorough understanding of loan documentation, servicing procedures, and regulatory compliance.

Requirements

High school diploma or GED required.
Minimum of one to three years of experience in loan servicing, loan operations, accounting, or related banking functions preferred.
Equivalent combination of education and relevant experience will be considered.
Ability to solve practical and operational problems involving loan servicing functions and core system processes.
Ability to interpret and apply written procedures, regulatory guidance, and verbal instructions in a variety of formats.
Ability to read, analyze, and interpret loan documentation, technical procedures, and applicable governmental regulations.
Ability to prepare reports, business correspondence, and internal communications with accuracy and professionalism.
Ability to effectively present information and respond to inquiries from employees, customers, and external partners.
Strong mathematical aptitude, including calculation of interest, payments, and loan-related figures.
Proficiency in Microsoft Office applications and loan servicing core systems required.
Strong written and verbal communication skills
Excellent organizational and time management skills
High attention to detail and accuracy
Ability to work independently and within a team environment
Ability to multi-task in a deadline-driven setting
Sound judgment and problem-solving skills
Proficiency in Microsoft Word and Excel

Nice To Haves

Associate degree in business, finance, accounting, or a related field preferred.

Responsibilities

Process loan renewals, extensions, and maintenance transactions.
Perform loan boarding check-backs to verify accuracy of uploaded information.
Analyze loans within the core operating system to ensure data integrity.
Verify and balance manual input conducted at the branch level.
Compute interest and payment amounts as required.
Accept and process loan payments, including mortgage payments, transfers, and advances.
Process escrow and insurance disbursements.
Review and reconcile floor plan loans, including monitoring curtailments.
Perform accounting functions related to participation sold loans.
Work with loan documentation, credit files, and servicing procedures.
Ensure compliance with internal policies and regulatory requirements.
Train subordinate employees as needed.
Provide operational support to branches and internal departments regarding servicing inquiries.