Loan Servicing Officer
About The Position
Join Virginia Housing and help make a difference as a Loan Servicing Officer. This important role will coordinate daily processes for loan administration and escrow activities within the Rental Housing loan portfolio. Responsibilities include overseeing servicing functions for construction and permanent loan closings, new loan setup, restructurings, assumptions, contact management, escrow and reserve administration, subsidy accounting, management reporting, and document management and records retention. The position manages initial and permanent payment packages, loan setup, interest adjustments, payment issuance, check and ACH disbursements, and online treasury management. The incumbent will serve as the point of contact for escrow and loan administration activities, providing guidance and support to maintain operational efficiency and adherence to established policies and procedures. Virginia Housing is one of the nation’s premier housing finance agencies. Our mission is to help Virginians attain quality, affordable housing, which we accomplish through our public-private partnerships. We are focused on employee engagement and committed to a healthy and diverse workforce. We offer on-site conveniences such as a fitness center and free parking. Educational opportunities to help your advancement are available through classroom and online programs.
Requirements
- High School Diploma or equivalent.
- Several years’ experience in loan servicing
- Ability to interpret legal documents and insurance policies
- Excellent communication and relationship management skills
Nice To Haves
- Construction loan or commercial/multifamily loan servicing
- Experience with Loan Servicing Software
Responsibilities
- overseeing servicing functions for construction and permanent loan closings
- new loan setup
- restructurings
- assumptions
- contact management
- escrow and reserve administration
- subsidy accounting
- management reporting
- document management and records retention
- manages initial and permanent payment packages
- loan setup
- interest adjustments
- payment issuance
- check and ACH disbursements
- online treasury management
- point of contact for escrow and loan administration activities
- providing guidance and support to maintain operational efficiency and adherence to established policies and procedures
Benefits
- on-site conveniences such as a fitness center and free parking
- Educational opportunities to help your advancement are available through classroom and online programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
