Loan Servicing Escrow Specialist

Independent Bank • Ionia, MI

3d

About The Position

Independent Bank is seeking an Escrow Specialist to join our Loan Servicing team! You will be responsible for managing daily escrow functions and activities, ensuring compliance with regulations and investor requirements. This role demands a solid understanding of escrow processes and regulatory standards, along with the ability to execute tasks with accuracy and efficiency. If you possess a keen eye for detail and are knowledgeable in escrow regulations, we want you on our team. Elevate your career by contributing to a dynamic and compliance-focused team environment, where your expertise will be both valued and utilized. Apply today to help us inspire financial independence today, with tomorrow in mind .

Requirements

• High school diploma or equivalent required.
• 2+ years mortgage loan equivalent of working experience.
• Excellent interpersonal, presentation and communication skills.
• Understand and be knowledgeable of all assigned systems.
• Identify and maintain efficiencies within the department.
• Strong leadership skills required.
• Must possess the ability to work under pressure, handle multiple tasks, and be a self-starter.
• Ability to prioritize is essential.
• Strong technical and mathematical-based knowledge.
• Math, problem-solving, research, and organizational skills required.
• Assist in audit preparation and review.

Responsibilities

• Responsible for daily escrow opening, sorting, and distributing all incoming mail.
• Preparing and mailing escrow correspondence to customers.
• Verifying and processing payments for all escrow-related transactions for hazard, flood, mortgage insurance, tax, and private mortgage insurance.
• Verifying tax or insurance lines are accurately identified within the servicing system for both escrowed and non-escrowed loans.
• Pay taxes, verify amounts, and balance bills.
• Accept incoming escrow calls from customers.
• Make outbound calls to customers and various escrow companies and/or agents to obtain necessary information and documentation.
• Call a representative to answer, respond, and research customer concerns or questions.
• Activate, cancel, and process lender places hazard insurance and tax processes.
• Responsible for flood insurance verification.
• Performs other related duties as assigned.

Benefits

• Comprehensive total rewards package.
• A knowledgeable, goal-driven, and exciting team of colleagues.
• Exposure to different areas of banking and the ability to work with leaders within the industry.
• Community-focused events and volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees