Loan Servicing Assistant

BLUEPRINT SERVICES LLC•Seattle, WA

About The Position

The Loan Servicing Assistant plays a key role in supporting the loan processing and administration functions within our organization. This position is responsible for maintaining accurate loan records, facilitating communication between internal teams and external partners, and ensuring compliance with company policies and procedures. The ideal candidate will be detail-oriented, organized, and possess strong communication skills to foster positive relationships with clients, vendors, and colleagues. This role is an entry level position on our Loan Servicing team and candidates should be someone who can jump in quickly and contribute right away. Ideally, the candidate will understand real estate terminology and may also have some familiarity with loan documentation—experience with another construction lender or working as an Escrow Assistant is preferred. This position can offer growth opportunities for the right candidate who is eager to develop and expand within our organization.

Requirements

Ability to prioritize and multitask with strong attention to detail.
Accuracy, detail orientation, and critical thinking skills.
Basic understanding of audit, problem solving, data entry, and customer service.
Excellent time management and organizational skills.
Excellent verbal and written communication skills.
Strong working knowledge of computer software programs such as Word, Excel, etc.
Must meet the requirements to be commissioned as a Notary Public.

Nice To Haves

Business degree preferred.
Prior loan experience as a Escrow Assistant and/or related construction or mortgage lending experience preferred.
Previous experience in office administration or other related fields preferred.

Responsibilities

Create contacts within our proprietary loan system and order appraisals, insurance certificates, credit reports, and flood certificates; update the database upon receipt of items.
Create and maintain online customer credit files, requesting updated financial information as needed.
Create and maintain physical customer loan files, following up on post-closing items.
Review, scan, and upload completed loan documents from escrow companies; follow up on post-closing items such as ordering title policies.
Track and maintain updated project listings and sales status.
Quote payoffs, post incoming payments, and prepare lien releases upon full payoff.
Prepare monthly loan assignment forms.
Monitor and act on various reports, including interest due, conditions, sales, renderings, and others as needed.
Establish good working relationships with other team members.
Foster positive communications and relationships with vendors, builders, and various associates.
Adhere to company policies and procedures.
Actively participate in meetings as requested.
Perform other duties as assigned.