Loan Servicer

Baker Boyer Career•Walla Walla, WA

7d•$39,000 - $49,920

About The Position

This position seeks an individual with a passion to learn about lending operations and the associated software and systems. They must be self-motivated and have excellent organizational and time management skills. This position requires a high degree of flexibility in performing various job functions and interaction with fellow employees. This person must be an energetic team player who is willing to learn from or help others work together in making our clients and the bank successful. The Loan Servicing department includes the following job functions: Creating barcodes and scanning loan documents into Document Imaging Freddie Mac loan servicing Handling various customer inquiries Learning regulatory compliance pertaining to loans Maintain loan information in core system Maintain pending lists for all Loan Officers in Document Imaging Process and maintain loan collateral Process and monitor all dealer flooring transactions Processing loan payoffs Process reconveyances Pay various invoices Processing various loan transactions Tracking and monitoring collateral insurance Tracking/paying home owner’s and flood insurance Tracking/paying real property taxes

Requirements

Demonstrates strong verbal and written communication skills
Demonstrates technical capacity. Strong knowledge and ability to use Microsoft Office Suite (Word, Excel, Outlook) with proficiency and accuracy
Demonstrates instinctive business acumen and critical thinking skills
Proactive to build and maintain positive relationships internally and cross-departmentally
Is a team player: willing to delegate important tasks or take on additional tasks, as needed
Exceptional time management skills, attention to detail and accuracy; consistently produces accurate work products within defined deadlines
Strong ethics and the highest confidentiality standards; demonstrated ability to maintain confidential information and work with confidential and/or privileged information
Ability and desire to learn and grow in the Banking profession

Nice To Haves

Loan Servicer I: Bachelor’s or associate degree in business, finance or related degree; two years related experience and/or training; or equivalent combination of education and experience. General understanding of banking and/or financial services industry desired.
Loan Servicer II: Developed the knowledge, skills and experience to function independently and proficiently in the following phases of the Loan Servicer Training: All Job Duties- Job duties that are shared by the Loan Servicing team 3 of 5 phases- Can be a combination of any of the 3 phases (not including the All Job Duties section)

Responsibilities

Builds, retains, and expands internal relationships
Assists fellow employees with a variety of customer loan situations
Researches, responds, and completes internal requests in a timely manner
Collaborates with colleagues in carrying out the Bank’s strategic plan
Prioritizes multiple job tasks and meet deadlines
Cross-trains and provides coverage on multiple operating systems
Balances various general ledger and bank control accounts
Maintains thorough knowledge of bank policies, procedures, and federal regulations
Assumes additional responsibilities as requested

Benefits

Medical, Dental, Vision plans with additional: AD&D & Life Insurance
Long Term Disability
401(k) - 100% safe harbor match up to 6%, plus an additional profit-sharing contribution, resulting in employer contributions of up to 12% of annual salary.
Paid Leave- 10 days of Vacation time – The annual Vacation accrual increases by a day each year for the first 10 years, and an additional half day each year for the next 10 years, reaching the maximum Vacation accrual of 25 days at year 20.
7 days of Sick, Safe & More (SSMORE) leave - SSMORE accrues at a rate of 1.2 hours for every 40 hours worked. SSMORE is intended to meet sick and safe leave needs, but it can also be used for vacation or other personal leave.
3 Revive & Renew (R&R) days – We understand the importance of unwinding and recharging, so these R&R days are loaded on the first of each year (prorated for new hires based on the quarter in which they’re hired).
11 Paid Federal Holidays annually Number of paid holidays may be fewer than 11 on years when there are Federal Holidays that are observed on Saturdays.
Life Assistance Plan Free access to financial counselors
Employee Wellness Program
8 hours of paid volunteer time annually