LOAN OPERATIONS SPECIALIST

SIGNATURE BANK OF ARKANSAS•Fayetteville, AR

1d•Onsite

About The Position

At Signature Bank of Arkansas, we are committed to delivering memorable service beyond the customer’s expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area. A successful Team Member will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success. The position of Loan Operations Specialist is responsible for a wide range of operational functions and is multi-faceted with critical time schedules. This position will work within a small team environment to assist with the maintenance of loan files. Completion of all assigned duties both accurately and proficiently are essential for this position.

Requirements

High school diploma or general education degree required
2 years loan operations experience required
Ability to effectively communicate courteously and professionally in English (both written and oral)
Must be able to satisfactorily perform all duties and responsibilities listed above within a reasonable time frame
Strong organizational skills with ability to effectively handle multiple tasks simultaneously
Good interpersonal communication skills to effectively relate to all levels of the Bank staff
Ability to maintain strict confidentiality
Strong computer skills with ability to utilize all necessary software applications and accurately enter data

Responsibilities

Exhibit a sense of urgency to provide the finest of customer service at all times and in all forms of verbal and written communications.
May be required to effectively handle any assigned duties including but not limited to the following:
Scan/Upload/Edit new loans and renewals
Maintenance of loans including new, renewals, modifications, and extensions
Assist customers and Team Members regarding loan inquiries and research
Setup, review and scan auto-transfers
Print and work various loan reports
Order coupon books
Assist with unposted transactions and payment/advance posting
Miscellaneous filing
E-Oscar Reporting
Escrow set up, analysis and payments
Process paid loan files
Process and maintain participations
Perform post closing review on booked new loans and renewals
Assign, remove and update technical exceptions on new loans and renewals
Perform all other tasks requested as they relate to the Bank and its functions