LOAN OPERATIONS SPECIALIST

SIGNATURE BANK OF ARKANSAS•Fayetteville, AR

About The Position

The position of Loan Operations Specialist is responsible for a wide range of operational functions and is multi-faceted with critical time schedules. This position will work within a small team environment to assist with the maintenance of loan files. Completion of all assigned duties both accurately and proficiently are essential for this position.

Requirements

High school diploma or general education degree required
Minimum of 1-2 years of banking experience required with previous loan operations experience preferred
Ability to effectively communicate courteously and professionally in English (both written and oral)
Must be able to satisfactorily perform all duties and responsibilities listed above within a reasonable time frame
Strong organizational skills with ability to effectively handle multiple tasks simultaneously
Good interpersonal communication skills to effectively relate to all levels of the Bank staff
Ability to maintain strict confidentiality
Strong computer skills with ability to utilize all necessary software applications and accurately enter data
Able to sit or stand for an extended period of time
Able to exercise a full range of body motion, including sitting, standing, walking, stooping, and reaching
Able to lift up to 20 pounds
Requires Team Member to talk and hear
Requires Team Member to use fine motor skills
Special vision abilities require close vision and the ability to adjust focus

Responsibilities

Exhibit a sense of urgency to provide the finest of customer service at all times and in all forms of verbal and written communications.
May be required to effectively handle any assigned duties including but not limited to the following:
Image/Upload/Edit new loans and renewals
Accurately prepare and process loan documentation for all in-house loans
Assign/Remove technical exceptions on new loans and renewals
Assist with all loan maintenance including payment/advance corrections, late fees, address changes, lender changes, etc
Assist with various requests including VOM, payoff quotes, wires, close loan, address changes, lender changes, batch approvals, etc
Assist customers and Team Members regarding loan inquiries and research
Setup, review and scan auto-transfers
Pull paid loan files and process collateral releases
E-Oscar reporting
Process and maintain Participations
Maintain Loan Control/Loans in Process GL’s
Maintain and Process escrow payments and analysis
Perform all other tasks requested as they relate to the Bank and its functions