Loan Operations Manager Participation & Syndication

Sunflower Bank, N.A.•Plano, TX

About The Position

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Loan Operations Manager Participation & Syndication at our Plano, TX location! The Loan Operations Manager Participation & Syndication has knowledge and understanding of complex loan attorney prepared loan documents, including initial funding requirements, ongoing servicing requirements, the various requirements for pledged collateral and all forms of lien perfection. The Loan Operations Manager Participation & Syndication leads and develops a strong team that can handle a diverse workload while meeting all regulatory and bank requirements. Oversee the daily workflow of the respective Loan Operations participation and syndication team, which may include origination, funding, booking, and servicing Represent Loan Operations in management meetings, communicating known issues and associated status, upcoming changes and/or enhancements, and gathering feedback from internal customers Manage the identification, creation, review and approval, and implementation of processes and procedures, including the ongoing validation processes to ensure compliance Develop, continually enhance and monitor an appropriate staffing model for each distinctive area to ensure staffing levels are adequate in number and skills Identify training needs and work with appropriate parties to develop, deliver and measure effectiveness Provide expertise on the interpretation of complex loan documents and the associated system setup to support Point of contact for internal audit and external regulatory parties, to include providing information requested, participating in status meetings and preparing audit responses as needed Maintain working relationships with required vendors, monitoring vendor performance and capabilities Perform annual budgeting process and monitor expenses against budget throughout the year Develop, communicate, implement and monitor Service Levels where appropriate and provide monthly performance reports to management Develop performance statistics for each applicable area which includes both volume, timing and accuracy information in a format that can be shared with each team as well as management Perform all required personnel responsibilities, including routine performance discussions with all directs and documentation as needed Monitor loan system exception reports to ensure timely resolutions Ensure a partnership with IT resources in the development of new, internal system requirements, including the development of testing scenarios, performing testing and documenting results

Requirements

Minimum of 8 years of experience in banking with at least 6 years in a commercial loan operations area
Minimum of 2 years management experience which includes all personnel functions for hiring, performance counseling, merit reviews and terminations
College degree preferred but equivalent work experience acceptable
Personal knowledge and understanding of complex, attorney prepared loan documents, including initial funding requirements, ongoing servicing requirements, the various requirements for pledged collateral and all forms of lien perfection
Proficient with Microsoft Office products
Experience with commercial loan accounting applications in order to understand capabilities and deficiencies
Prior responsibility for the creation of procedural documentation as well as the design and implementation of processes to validate procedures are followed
Personal experience dealing with 3rd party auditors and regulatory personnel, including gathering, analyzing and providing any requested information
Exceptional communication skills, both oral and written, which includes the preparation of audit responses
Analytical skills to identify issues and develop solutions, both short term and long term
Ability to initiate and sustain working relationships with all levels of co-workers, building trust and mutual respect
Capable of identifying and recruiting talent in a proactive manner

Responsibilities

Oversee the daily workflow of the respective Loan Operations participation and syndication team, which may include origination, funding, booking, and servicing
Represent Loan Operations in management meetings, communicating known issues and associated status, upcoming changes and/or enhancements, and gathering feedback from internal customers
Manage the identification, creation, review and approval, and implementation of processes and procedures, including the ongoing validation processes to ensure compliance
Develop, continually enhance and monitor an appropriate staffing model for each distinctive area to ensure staffing levels are adequate in number and skills
Identify training needs and work with appropriate parties to develop, deliver and measure effectiveness
Provide expertise on the interpretation of complex loan documents and the associated system setup to support
Point of contact for internal audit and external regulatory parties, to include providing information requested, participating in status meetings and preparing audit responses as needed
Maintain working relationships with required vendors, monitoring vendor performance and capabilities
Perform annual budgeting process and monitor expenses against budget throughout the year
Develop, communicate, implement and monitor Service Levels where appropriate and provide monthly performance reports to management
Develop performance statistics for each applicable area which includes both volume, timing and accuracy information in a format that can be shared with each team as well as management
Perform all required personnel responsibilities, including routine performance discussions with all directs and documentation as needed
Monitor loan system exception reports to ensure timely resolutions
Ensure a partnership with IT resources in the development of new, internal system requirements, including the development of testing scenarios, performing testing and documenting results