Loan Officer Assistant (LOA) - Irvine

Griffin Funding•Scottsdale, AZ

1d•Onsite

About The Position

Griffin Funding is a full-service mortgage lender licensed across the U.S., committed to making homeownership more accessible. They are a VA Approved Lender and FHA Non-Supervised Lender with a reputation for speed, service, and doing right by their borrowers. The team takes their work seriously, supports each other, and believes that how you treat a borrower at every step of the process matters. This role is a hybrid LOA/LO support position, not purely administrative or a full originator role. The successful candidate will work directly alongside a high-producing Loan Officer, focusing on the front end of the business: bringing in new clients, managing early-stage relationships, and keeping the pipeline full and moving. Once a file goes into processing, it transitions to a Mortgage Loan Partner who owns that client relationship through close, allowing the LOA to concentrate on new business acquisition. This role is based in the Irvine office.

Requirements

6–18 months of experience in mortgage (LOA, LO, or a combination).
Familiarity with lead intake, client pipeline management, and loan structuring.
Experience with CRM systems and pipeline tracking tools.
Strong communication skills (written and verbal).
Based in Irvine (this is an in-office role).
Communicates clearly and proactively.
Detail-oriented without being slow.
Can hold the full picture (multiple files, multiple stages, multiple stakeholders).
Client-confident (comfortable on the phone with borrowers and realtors).
Takes ownership.
Works well within a team structure.

Nice To Haves

NMLS license

Responsibilities

Review and manage the active pipeline, flagging any pre-submission files that need attention.
Reach out to borrowers and realtors with status updates and next steps.
Collect outstanding documentation and keep pre-approval files moving toward submission.
Assist with scheduling consultations and managing follow-ups for the Loan Officer.
Support front-end sales activity, including outreach, follow-ups, and lead nurturing.
Coordinate handoffs to the Mortgage Loan Partner once files are ready for processing.
Maintain CRM notes and pipeline accuracy to provide the Loan Officer with a clear view of the funnel.
Assist with loan structuring and pre-approval preparation in coordination with the Loan Officer.
Drive new business activity alongside the Loan Officer, including lead intake, consultations, follow-ups, and pipeline development.
Manage pre-approval files from intake through submission, ensuring documentation is complete and compliant.
Serve as a key point of contact for borrowers and realtors during the pre-submission stage.
Support scheduling and relationship management so the Loan Officer can focus on high-value conversations.