Loan Officer Assistant (LOA) - Scottsdale
About The Position
Griffin Funding is a full-service mortgage lender licensed across the U.S. committed to making homeownership more accessible. They are a VA Approved Lender and FHA Non-Supervised Lender known for speed, service, and borrower-centric approach. The team values serious work, mutual support, and excellent borrower treatment. This role is a hybrid LOA/LO support position, not purely administrative or a full originator role. The successful candidate will work directly with a high-producing Loan Officer, focusing on the front end of the business: client acquisition, early-stage relationship management, and maintaining a full and active pipeline. Once a file enters processing, it transitions to a Mortgage Loan Partner, allowing the LOA to concentrate on new business acquisition and avoid back-end file management. This position is based in the Scottsdale office.
Requirements
- 6–18 months of experience in mortgage (LOA, LO, or a combination).
- Familiarity with lead intake, client pipeline management, and loan structuring.
- Experience with CRM systems and pipeline tracking tools.
- Strong written and verbal communication skills.
- Must be based in Scottsdale (this is an in-office role).
Nice To Haves
- NMLS license preferred
Responsibilities
- Review the active pipeline and flag pre-submission files requiring attention.
- Communicate with borrowers and realtors to provide status updates and outline next steps.
- Collect outstanding documentation to advance pre-approval files toward submission.
- Assist the Loan Officer with scheduling consultations and managing follow-ups.
- Support front-end sales activities, including outreach, follow-ups, and lead nurturing.
- Coordinate smooth handoffs of files to the Mortgage Loan Partner once ready for processing.
- Maintain accurate CRM notes and pipeline status for clear visibility.
- Assist with loan structuring and pre-approval preparation in coordination with the Loan Officer.
- Drive new business activity, including lead intake, consultations, follow-ups, and pipeline development.
- Manage pre-approval files from intake through submission, ensuring documentation is complete and compliant.
- Serve as a key point of contact for borrowers and realtors during the pre-submission stage.
- Support scheduling and relationship management to enable the Loan Officer to focus on high-value conversations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
