About The Position

At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. The jobs we offer reflect our commitment to building strong, meaningful relationships and maintaining the highest standards of integrity, professionalism, and customer care. We are dedicated to fostering a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of the communities we call home. RCB Bank is committed to creating an outstanding experience for our customers in every single interaction, and we desire to differentiate RCB Bank from the competition through exceptional standards of service. All employees, whether in person, on the phone, through email, or online are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel. What we’re looking for: Someone responsible for ensuring the accuracy and completeness of loan documentation for all types of loans. Someone to play a crucial role in safeguarding the Bank’s secured interest by verifying post-closing documentation, reviewing daily new loan activity, and maintaining precise records in the loan tracking system. Someone to support the overall quality control process and to communicate regularly with Loan Officers and Loan Assistants to resolve documentation issues and ensure compliance with internal standards and regulatory requirements. What would make you a great fit: You possess strong communication skills, with the ability to build relationships and collaborate within a team, internally, and externally. You possess organizational, problem-solving, and time management skills. You possess working knowledge of MS Office Suite, including Windows, Excel, PowerPoint, Outlook, and Word. You can manage multiple tasks/projects and meet deadlines in a deadline-driven environment. You care about your community and have a desire to be involved.

Requirements

  • High school diploma or GED
  • Experience in loan servicing, financial services, or a related field, including familiarity with loan documentation, terminology, and banking regulations

Nice To Haves

  • Minimum two (2) years of experience in loan servicing, financial services, or a related field, including familiarity with loan documentation, terminology, and banking regulations
  • Experience with Jack Henry and loan document tracking systems

Responsibilities

  • Complete the daily New Loan Edit process by reviewing loans boarded the previous business day for completeness and accuracy, ensuring documentation complies with internal policies, regulatory requirements, and loan approval conditions.
  • Verify all post-closing loan documents are accurate and in order.
  • Confirm all perfection items are complete and correctly recorded to ensure the Bank maintains a secured position.
  • Monitor workflow requests to update and maintain records of required documentation on all loans within the loan tracking system.

Benefits

  • Medical Plan
  • Prescription Drug Plan
  • Teladoc™
  • Dental Plan
  • Vision Plan
  • Flexible Spending Accounts (Healthcare & Dependent Care)
  • Life and AD&D Insurance
  • Disability Plans
  • Life Assistance Plan (EAP)
  • Multiple Supplemental Plans
  • Sick Leave
  • Paid Federal Holidays
  • Vacation and PTO
  • 401(k)
  • ESOP
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