Admin Assistant, Commercial/Consumer Loans

Bancfirst • McAlester, OK

17d • Onsite

About The Position

Loan Assistants act as a support to multiple loan officers and also assist other loan personnel that produce consumer, construction, commercial, agriculture, commercial real estate and residential real estate loans. Performs various support duties pertinent to meeting the needs of our high profile customers and development of new business through the application and closing process. Extensive contact with customers and the public both in person and on the phone.

Requirements

• Excellent customer service skills
• Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications
• Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
• Work well individually and with a team while maintaining a positive attitude
• Must demonstrate a business professional image and demeanor at all times
• Outstanding listening and communication skills, both written and verbal
• Work well under stress and deadlines while managing multiple tasks
• Attendance and punctuality is an essential function of the job

Responsibilities

• Assist lending staff with daily responsibilities, including document collection, preparation of documents, and telephone/personal interaction with customers and third party vendors to accommodate banking needs
• Assist with obtaining updated financial statements, credit reports, rent rolls, insurance, and other financial information to maintain the servicing file
• Provide loan payoff information to customers or other organizations
• Process loan advances
• Check back scanned documents and new loans booked the previous day
• Interact with staff and departments for accurate resolutions to problems and errors
• Perform other job related duties and special projects as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed