Loan Assistant

FCB Banks•Swansea, IL

2d•$19 - $28•Onsite

About The Position

Assists Loan Officers with making and servicing all varieties of Lending Products provided by FCB. Provides service to customers and prospective customers. Works in a support capacity to Loan Officers.

Requirements

Strong and professional communication skills: oral, written, listening and presentation
Strong technology skills, along with expert knowledge of Microsoft Office (Word, Excel) and traditional office products (copiers, fax machines, ten-keys, phones, etc.)
Customer Service – acknowledges, greets and responds quickly to customer needs; remains professional when dealing with challenging situations
Problem Solving – identifies and resolves problems timely
Teamwork – contributes to building a positive team spirit
Quick learner, detail-oriented and effective at managing and prioritizing multiple tasks.
Initiative/self-motivation
Working knowledge of bank operations, policies and procedures, and products and services, real estate lending function and federal and state lending regulations
High School Diploma or equivalent

Nice To Haves

Associate’s or Bachelor’s Degree in relevant field (preferred)
2 – 5 years of customer service experience (preferred)
1 – 3 years of financial services industry experience (preferred)
1 – 3 years lending or loan assistant experience (preferred)

Responsibilities

Explains loan options, rates, terms and collateral requirements to customers.
Orders credit reports, prepares loan documents and analyzes debt-to-income ratio.
Coordinates and conducts loan closings.
Reviews loan documents with customers.
Obtains customer’s signature on loan documents.
Initiates disbursement of loan proceeds.
Services loans in portfolio.
Monitors and follows up on loan maturities and renewals.
Works with internal and external auditors to ensure compliance with FCB’s policies and procedures and federal and state regulations.
Keeps informed of changing rules and regulations pertaining to private and government insured mortgages.
Closes consumer loans.
Completes loan maintenance.
Assists with bank customer service.
Handles loan customer service for all locations.
Assists all loan officers as needed.
Prepares certain Board reports.
Pulls past-due reports for loan officers.
Applies NSF charges for auto direct loan payments.
Other duties as assigned by management.

Benefits

$18.50 - $27.50 per hour, eligible for performance-based bonuses and incentives
Health, Dental, Vision Insurance
Group Life Insurance 1x annual salary, 100% paid by the bank
Long-Term Disability insurance, 25% paid by the bank
Voluntary Life Insurance and Accidental Death and Dismemberment Insurance
Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
Employee Assistance Program, Travel Assistance and Life Services Tool Kit
Paid time off including Vacation, Personal and Sick leave
Partially-paid Parental Leave for eligible employees
401(k) with company match for eligible employees