LOA Manager

Aston Carter•Irvine, CA

10h•$50 - $50•Onsite

About The Position

The Leave of Absence Manager is responsible for overseeing the company’s leave programs, which include but are not limited to FMLA, ADA, short-term and long-term disability, various state leaves including company and state paid leave programs. As the primary liaison between the company and our external leave vendor, the Leave of Absence Manager will ensure that employees receive comprehensive support throughout the leave process. This leadership role requires a deep understanding of leave management best practices and will be tasked with continuously refining our leave policies to ensure compliance and alignment with organizational goals.

Requirements

Must have at least a HS diploma but 2 year or BA degree is a plus
3-5 years of leave management experience (LOA/benefits) - needs at least one title to be leave specific but OK with someone coming from a general HR title with experience in leaves
2 + years of manager / supervisor experience
General HR Experience
In-depth knowledge of federal, state, and local leave laws, including Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Uniformed Services Employment and Reemployment Rights Act (USERRA) and their related frameworks
Proficiency with human resources information systems (HRIS - does not matter which one), leave management platforms, and Microsoft Office Suite
Proven ability to manage vendor relationships and ensure compliance with contractual obligations
Strong analytical skills with the ability to interpret data, generate reports, and provide strategic insights
Strong Excel - vlookup/pivot tables
leave management
Fmla
Human resources
Employee relations
Human resource management
Hr management
Employee benefits
Hris

Responsibilities

Oversee the company's leave management programs to ensure compliance with federal, state, and local laws
Collaborate with legal and human resources to refine and implement leave policies that align with legal requirements and industry best practices
Stay current on industry trends and best practices in leave management, applying insights to improve the efficiency and effectiveness of company leave programs
Manage relationships with external leave administration vendors to ensure adherence to service-level agreements (SLAs), regularly evaluating vendor performance through audits and assessments for compliance with relevant policies and regulations
Identify gaps and facilitate bidding processes with external support if a vendor change is necessary
Ensure full compliance with all applicable federal and state leave policies, including FMLA, ADA, and state specific regulations, by conducting regular audits of leave processes and vendor practices to minimize risk
Provide proactive guidance to internal stakeholders on risk mitigation strategies and leave-related compliance issues
Serve as the escalation point for complex or sensitive leave cases, offering guidance and resolution for both employees and internal teams
Facilitate effective communication between employees, vendors, and internal stakeholders to ensure a positive employee experience throughout the leave process, while developing and implementing communication strategies and tools to keep employees and managers well-informed of leave policies and procedures
Provide leadership and mentorship to team members to promote professional development and deepen their understanding of leave management best practices
Regularly report on leave trends, program performance, and process improvement opportunities to leadership while driving results that increase employee health and productivity, including metrics related to return-to-work rates, reduced durations and incidences, and improved satisfaction with internal plans and processes