LMS Specialist

First Investors Financial Services•Houston, TX

44d•Hybrid

About The Position

The Learning Management System (LMS) Specialist is responsible for providing critical support to the LMS Manager. Assisting with managing the Learning Management System, handling data reporting, and facilitating internal company-wide communications related to training and development. Provide assistance and training to those as needed, ensuring the smooth operation of our learning and development programs.

Requirements

Minimum 2 years learning specialist and/or LMS administrator experience.
High school diploma and or/GED.
Ability to manage multiple tasks, coordinate schedules, maintain records, and ensure that all training logistics are handled efficiently.
Strong written and verbal communication abilities are crucial for interacting with participants, trainers, and other stakeholders, as well as for creating and distributing training materials and communications.
Strong attention to detail when managing registrations, tracking completion of training activities, and maintaining accurate records of all training-related documents.
The capacity to quickly address and resolve issues that may arise during the planning and execution of training sessions.
Proficiency with basic office software, virtual meeting tools, and the ability to quickly learn new technologies is important.
Strong interpersonal skills to work effectively in a team and interact positively with colleagues and external vendors. Including the ability to manage relationships and handle sensitive information discreetly.
Flexibility to adjust to new demands, changes in training schedules, and shifting organizational needs, especially in dynamic corporate environments.
Overtime required - as required on an as needed basis.
Travel 0-10% - as required on an as needed basis.
Must have reliable transportation and live within a commutable distance to one of the following cities: Houston, TX

Nice To Haves

Experience - Minimum 2 years' experience in indirect auto finance in LMS administration.

Responsibilities

Assist in the administration and maintenance of the Learning Management System.
Help ensure the LMS is up to date, user-friendly, and aligned with company training needs.
Provide user support and guidance for LMS-related inquiries.
Conduct testing of LMS courses according to internal procedures.
Generate and analyze reports from the LMS to measure training program effectiveness.
Prepare regular reports on training metrics and key performance indicators.
Assist in data collection and analysis for continuous improvement of training programs.
Collaborate with the LMS Manager, Training Managers, and the Director of LDT to develop and disseminate internal communications related to training and development initiatives.
Coordinate communication efforts to inform employees about upcoming training opportunities and updates.
Maintain accurate and up-to-date training-related documentation and resources.
Work to deliver day-to-day objectives that have a significant impact on the achievement of training and development goals.
Apply discretion within established operational boundaries and procedures.
Perform other ad-hoc tasks and duties as assigned.