LMS Specialist

DUNCAN REGIONAL HOSPITAL•Duncan, OK

6d•Onsite

About The Position

The Learning Management System (LMS) Specialist will be responsible for assisting the Director in overseeing the day-to-day operation of the learning/training software.

Requirements

Communication skills including fluency in oral and written English.
Basic computer skills including the ability to send/receive/email, navigate information technology associated with the position.
Excellent written, verbal, and interpersonal communication skills with the ability to support LMS users at all levels.
Strong analytical, troubleshooting, and problem-solving abilities.
Detail-oriented with a focus on delivering high-quality results.
Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.
High school diploma or equivalent.
Health care experience required.
Advanced typing and computer skill including Microsoft Word, Excel, Google Docs, and web search engines is required.
Knowledge of current learning/training platforms is required.
Ability to properly input and update IT tickets in helpdesk ticketing system.
For those positions requiring travel, a current valid driver’s license and automobile liability insurance must be maintained.
As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.

Nice To Haves

Previous LMS-related work experience preferred.
Ability to read/understand required file specs and knowledge of LMS integrations, input data structures, file imports, and interfacing a plus.

Responsibilities

Build and implement training/competencies/checklists for each department/unit within the organization.
Upload, organize, and maintain learning content, including courses, videos, and documents.
Oversee proper assignments in the LMS.
Maintain team member competency files.
Provide educational software support to team members and leaders.
Monitor system performance, troubleshoot issues, and liaise with information technology and human resources support when needed.
Test new course content and troubleshoot issues.
Generate and analyze reports on user activity, course completion, and compliance.
Provide Director with insights and recommendations to improve learning outcomes and system utilization.
Regular attendance and punctuality for scheduled shifts.
Maintains professional and technical knowledge through continuing education opportunities including internal and external educational offerings.
Must adhere to safety protocols at all times.
Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations.
Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
Performs other related duties as assigned.