LMS Administrator - Learning Systems

TECO Energy•Tampa, FL

12h

About The Position

Power up a career with us. Our people are our greatest investments. Be the light to help us keep our customers connected. If you are interested in a career and not just a position, is the place to be! Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company. We’re honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We’ve been doing it for more than 100 years, and there’s so much more ahead. Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do. Tampa Electric is a subsidiary of Emera Inc., a family of energy companies which also includes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations. POSITION CONCEPT The LMS Administrator - Learning Systems provides expert administration, governance, and optimization of the enterprise Learning Management System (LMS), Saba Cloud/Cornerstone Saba. Ensures a seamless, compliant, and user-centered learning ecosystem by overseeing system configuration, operations, data integrity, reporting, and stakeholder enablement. Drives business objectives related to the learning programs that supports the overall company’s strategies. Advance system effectiveness, data-driven insights, and a more intuitive user experience supporting governance, quality standards, insights, role-based user enablement, and cross-functional partnership.

Requirements

Required: Bachelor’s degree in Information Systems, Learning Technologies, Business Systems, Educational Technology, or related field.
Required: 5 years LMS administration experience.
Experience in system configuration, permissions, automated assignments, and learning operations.
Experience with SCORM/xAPI publishing and HRIS/SSO integrations.
Background in data accuracy, compliance reporting, and audit-readiness.
Strong analytical and technical problem-solving skills.
High attention to detail and data integrity.
Proficiency with Excel/Sheets and comfort with BI tools.
Understanding of identity/access management and accessibility basics.
Excellent communication and stakeholder partnership skills.

Nice To Haves

Preferred: Master’s degree in a related discipline.
Experience with Saba Cloud/Cornerstone Saba software.
Experience with SaaS learning systems or regulated environments.
Familiarity with service management ticketing systems (ServiceNow, Jira).

Responsibilities

LMS Administration, Configuration & Operations (35%) Administer and configure the LMS including user provisioning, role-based security (RBS) permissions, catalogs, curricula, certifications, and notifications.
Manage learning assignments, scheduling, waitlists, and recurring compliance.
Maintain sandbox environments and conduct regression testing.
Troubleshoot Tier 1–2 issues and maintain an issue log with Service Level Agreements (SLAs).
Ensure catalog accuracy, metadata quality, and tagging compliance.
Governance, Quality, Security & Data Integrity (25%) Enforce governance standards for naming conventions, taxonomy, metadata, version control, and archival.
Conduct data audits and ensure integrity of user records, completions, and mappings.
Collaborate with IT/HRIS on identity/access alignment, security, and audits.
Maintain SOPs, admin playbooks, and knowledge base documentation.
Ensure compliance with internal controls and regulatory expectations.
Reporting, Analytics & Compliance (20%) Develop automated reports and dashboards for compliance, completions, and learning metrics.
Monitor compliance performance and escalate deadlines to leaders.
Prepare audit-ready documentation and evidence.
Provide insights to inform operational decisions and improvements.
Maintain consistent metric definitions and reporting standards.
Content Hosting, Testing & Technical Publishing (10%) Upload, test, validate, and deploy SCORM/xAPI/AICC packages and digital learning assets.
Verify completion logic, browser/device compatibility, and accessibility standards.
Support SMEs and vendors with technical deployment.
Maintain content repositories with accurate metadata, tagging, and archival control.
Stakeholder Partnership, Communications & System Training (10%) Deliver role-based system training to learners, leaders, instructors, and administrators.
Provide “train-the-trainer” enablement focused on LMS functionality only.
Create and distribute system-focused communications such as release notes and job aids.
Partner with HR, Compliance, IT/HRIS, and business stakeholders to align system functionality with needs.
Participate in feature evaluations and provide recommendations.