LMCT Territory Performance Manager I

Avis Budget Group • Boston, MA

15d

About The Position

Driven to be the Best People. Performance. Purpose. At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward. As the Local Market Territory Performance Manager, you will develop and execute short- and long-term strategies to drive sales growth, market share, and operational performance across a defined territory. You will be responsible for overseeing daily operations, supporting and developing operators and dealers, and ensuring customer service and quality standards are consistently met. In this role, you will manage profit and loss performance, sales execution, fleet utilization, and operational effectiveness across assigned Avis and Budget Local Market locations. You will also promote the brands within local communities, support dealer development, and identify opportunities to improve revenue, ancillary sales, and customer satisfaction.

Requirements

• Bachelor's Degree or equivalent working experience.
• Minimum 2 years' experience in sales, marketing, inventory management, territory management, field maintenance, and/or field operations, particularly in a transportation related field years of experience will increase according to territory assignment.
• Valid Driver's License and good driving record.
• Demonstrated sales ability.
• Ability to manage a multi-site environment.
• Strong written and verbal communication skills with the ability to communicate to a wide variety of audiences both internal and external on a wide variety of topics, including communicating all relevant operational and performance data to various dealers/operators, and effectively communicating results to management.
• Ability to influence others to increase performance levels.
• Position requires strong time-management, organizational and analytical skills, resourcefulness, motivation, strong business acumen and the ability to self-manage.
• Strong team-building skills and ability to motivate team to continuously improve performance.
• Ability to effectively facilitate meetings.
• Proficient Computer skills, Strong Microsoft Word, Excel and Power Point skills.

Nice To Haves

• Training experience is a plus.
• Prior experience working with operations performance software a plus.

Responsibilities

• Manages and improves the operational and revenue performance of assigned Local Market locations.
• Grows the territory by continually prospecting new dealers, agent operators and local business opportunities/customer acquisitions through sales calls.
• Coordinate the process for on-boarding.
• Participates in sales blitzes, trade shows, chamber of commerce functions and other local events to strengthen the brand awareness in the marketplace.
• Motivates, coaches and supports operators/dealers to increase inside and outside sales, revenue and profitability.
• Also, recruits, trains, motivates, coaches, evaluates and counsels agency operators and dealers to ensure customer service and quality standards are met.
• Operates as a liaison between dealers/operators/dealerships/company management regarding operational, financial and inventory concerns.
• Communicates relevant performance and operational news.
• Audits agency operators' performance through agency contact reports and dealer performance through standard dealer performance reviews SDPR across all appropriate operational, financial and marketing measures.
• Communicates location performance levels, including all areas of concern, to Local Market District Managers and recommends the opening or closing of locations based on evaluations of current store operations and/or market research.
• Visits all locations on a regular basis. Prioritizes location visits based on revenue and overall performance.
• Completes all necessary paperwork, monthly reports, competitive information sheets, contracts, business correspondence itineraries, customer complaints, call reports, expense reports, etc. accurately and timely.
• Perform other duties as assigned.

Benefits

• Paid time off
• 401K retirement plan with company-matched contributions
• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
• Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
• Employee discounts, including discounted prices on purchase of Avis / Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees