LM2500 Aeroderivative Services Program Manager

GE Vernova • Union City, CA

22d • $134,000 - $223,400 • Remote

About The Position

The LM2500 Services Program Manager will report into the LM2500 Aeroderivative Platform Leader and will be responsible for owning Services lifecycle (introduction through sunset) driving strategic integration of programs across various functions (Global Supply Chain, Logistics, Field Services, Parts COE, AAJV, Services MYA & Project Execution) and ensure successful launch.

Requirements

• Bachelor’s degree in engineering or business-related discipline or equivalent knowledge or experience.
• For US based candidates: Minimum of 5 years of experience on Gas Turbine Technology or similar industry
• For US based candidates: Minimum of 4 years of experience in a leadership role within a product line, engineering or program/project management.

Nice To Haves

• Prior experience in or working with services operational and execution teams preferred
• Effective team building and problem-solving abilities
• Ability to “blue sky” – to solve problems, creativity
• Strong oral and written communication skills, including executive level presentation skills
• Strong interpersonal and leadership skills
• Able to interface effectively with all levels of the organization
• Experience working in a global environment
• Knowledge and understanding of Product line technology, processes is a distinct advantage
• Strong change agent with particular focus on executing efficiently in a complex, diverse and dynamic cross-functional global team
• Outstanding technical, business & financial analysis skills
• Deep knowledge of the power generation marketplace
• The candidate will have demonstrated ability in the following areas: leadership and influence, strategy

Responsibilities

• Drive collaboration, alignment and execution across the horizontal functions in the Gas Power business to ensure Services launch readiness with strong focus on Quality & Delivery to support business financial plans
• Own services launch readiness for all NPI programs & fleet Issues, namely, Establishing & execute investment plans for new field tooling, training, etc.
• Develop investment plans for new repairs & responsible for program execution
• Develop and maintain product manuals (O&M, IPB, IRM, etc.)
• Develop / maintain Services Approval to Quote (ATQ) document for Commercial team
• Work with AAJV to build & seek approval for P&E investment strategy to upgrade Level 2 & 3 service facilities.
• Manage updates to field procedures & Field Service trainings
• Ensure proper engagement with Field Services with focus on I&C readiness
• Work with MYA team to build new MYA commercial models including development of new cost catalogs, ATAs (repair costs, scrap rate expectations, maintenance intervals, etc.)
• Drive Service Bulletins (SB) and Product Bulletins (PB) implementation and drive compliance across fleet
• Develop and lead new repairs and industrialization strategies and execution
• Lead upgrade strategy and drive CM&U (customization, modification and upgrade) campaigns
• Lead RAM, field fix, repair and industrialization programs focused on SQDC
• Own product reliability and availability metrics.
• Drive improvement to Fleet Reliability/Availability, MTBFO by partnering with CSLs, Reliability and launch fleet issues
• Support services operations team is forecasting parts for critical service bulletins based on regional events outlook
• Manage customer communication for product fleet issues
• Report out on quality workstreams during product value stream Monthly Operating Rhythms
• Support NPI programs, namely, Understand NPI pipeline and program and impact to Services and field
• Assessing resource and P&E investment needed to launch manufacturing and building that into program plan
• Manage and report out on execution risks tied to manufacturing and sourcing
• Manage obsolescence strategy for parts and suppliers
• Own the Cost of Poor Quality (COPQ) target for Aeroderivative tied to systemic product quality issues assigned
• Develop, implement, and champion the execution of key programs focused on reducing COPQ by driving alignment and engagement across the enabling functions: Engineering, Supply Chain, Poles

Benefits

• medical, dental, vision, and prescription drug coverage
• access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants
• tuition assistance
• adoption assistance
• paid parental leave
• disability benefits
• life insurance
• 12 paid holidays
• permissive time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level