Livestream/E-Commerce Operation Specialist

WahoolBellevue, WA
4dOnsite

About The Position

We are looking for an Operations Specialist to join our team in Bellevue, WA , to oversee brand-sponsored livestreams on TikTok. This is an incredible opportunity to become an expert in live selling and kick off an amazing career in one of the fastest-growing commerce spaces in the world. You will be responsible for the technical, strategic, and relational success of our daily broadcasts.

Requirements

  • Bachelor’s degree or above is required.
  • Ability to work on-site at our Bellevue, WA studio.
  • Expert-level experience with Microsoft Office Suite (Excel for data tracking, PowerPoint for training decks, Word/Outlook).
  • A self-starter with a strong initiative and a "can-do" attitude.
  • Excellent project management, analytical, and communication skills.
  • Well-versed in social media (TikTok, IG, Facebook, etc.).

Nice To Haves

  • Familiarity with relevant streaming applications (e.g., TikTok Live Studio, OBS, or Streamlabs ) is preferred.
  • Professional experience with TikTok Shop is highly preferred.
  • Mandarin proficiency is a strong plus , enabling communication with global supply chains and platform partners.
  • Social media content creation (filming/editing) skills are a strong plus.

Responsibilities

  • Partner with livestream hosts to develop and execute promotional strategies and tactics based on their niche, target audience, and buyer personas to drive sales.
  • Provide in-depth training on product features, functionality, and key selling points to ensure hosts are prepared and persuasive.
  • Manage day-to-day livestream logistics, including TikTok account setup, scheduling, and providing real-time support and communications.
  • Actively monitor live streams and review data with hosts regularly to improve engagement, retention, and conversion metrics.
  • Consistently provide value to our livestream hosts and maintain strong, long-term relationships with Wahool’s top talent.
  • Assist in developing short-form video content to support livestream traffic and brand awareness.

Benefits

  • Work at the forefront of the Social Commerce industry.
  • Collaborative on-site environment in a major tech hub.
  • Gain hands-on experience with cutting-edge AI tools for creators.
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