Linux & Cloud Application Support Specialist
About The Position
We’re looking for a skilled and resourceful Linux & Cloud Application Support Specialist to join our Operations, Maintenance & Sustainment (OM&S) team. You'll play a crucial role in keeping our PaaS platform, Bessemer, running smoothly for a growing base of customers. This is a hands-on role where your ability to troubleshoot, maintain, and optimize live cloud environments will have a direct impact on mission success. Our platform spans multiple cloud environments — AWS, Azure, and OpenStack — and we work with a wide variety of technologies. You’ll have the autonomy to own your work while collaborating with a supportive team that values knowledge-sharing, kindness, and technical excellence. This role will be performed on-site at our local Colorado Springs Office.
Requirements
- Proficiency with Linux systems administration and troubleshooting
- Experience working with virtual machines
- Hands-on experience with cloud infrastructure (AWS, Azure, or OpenStack)
- Strong customer service and communication skills
- Ability to work independently and as part of a collaborative team
- Bachelor’s degree in Computer Science, a related field or equivalent experience is required plus a minimum of 5 years of relevant experience; or Master's degree plus 3 years of relevant experience.
- Department of Defense TS/SCI security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Nice To Haves
- Experience with Kubernetes and container orchestration
- Familiarity with Ansible or other configuration management tools
- Scripting ability in Bash and/or Python
Responsibilities
- Perform routine system maintenance
- Investigate and resolve live system issues
- Deploy our platform in new environments as needed
- Work directly with customers to solve problems and implement requested configurations
- Proactively identify improvements and automate recurring tasks
- Research, propose, and implement technical solutions to support evolving customer needs
Benefits
- Learning & Development: We support your professional growth with tuition assistance and certification sponsorships for relevant tech education.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
