Linen Room Attendant/Houseperson

Mainsail Lodging & Development•Fayetteville, GA

18h•Onsite

About The Position

The Houseperson/Linen Room Attendant is responsible for the distribution and removal of linen, trash management, and replenishment of linen for room attendants. This role requires providing exceptional and consistent service to all guests in accordance with Mainsail Hotel standards under the franchise of Mainsail Lodging and Development. Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing, and sales. The company prides itself on finding unique lodging opportunities and applying its expertise to each project, with a portfolio of top-branded properties across the southeastern United States and Caribbean.

Requirements

High school diploma or equivalent.
Previous hospitality experience.
Prior experience in a cleaning position.
Excellent communication skills, both verbal and written.
Strong customer service skills.
Ability to use technology, e.g., computers, tablets, iPads.
Organizational skills.
Proven experience in working quickly and efficiently.
Ability to take initiative and handle assignments with limited supervision.
A sense of ownership in everything that you do.

Responsibilities

Responsible for linen distribution, removal and trash.
Responsible for replenishment of linen to room attendants.
Provide exceptional service to all guests, consistent and continually in accordance with the Maiinsail Hotel standards under the franchise of Mainsail Lodging and Development.
Clean and sanitize assigned hotel rooms, including dusting, vacuuming, changing bed linens, cleaning windows and mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirements.
Replenish amenities within guest rooms, including toiletries and minibar.
Report any technology, maintenance, or room ware issues to the Housekeeping Manager.
Interact with all hotel guests in a professional matter; assist as needed and share hotel knowledge.
Assist guests with any special requests, including amenities or any room ware needs.
Maintain cleanliness and organization of the housekeeping office and storage area.
Ensure carts are cleaned and restocked daily.
Perform turndown service as requested by guest.
Report any suspicious activity, unusual items, or irregular behavior.
Review daily board and refresh stay-over rooms.
Other necessary duties as reasonably assigned.