Line Service Technician

Sky Harbour Group•Phoenix, AZ

50d•$19 - $22•Onsite

About The Position

Located at Deer Valley Airport, Line Service Technicians provide aviation ground support services to customers in a positive and professional manner. He/she will perform all facets of the ground handling operation including but not limited to aircraft fueling/defueling, baggage/cargo handling, aircraft towing, using marshalling signals for aircraft parking, providing lavatory/potable water service, and using other various ground support equipment to help support the needs of customers and their aircraft.

Requirements

High school graduation. Military experience a plus.
Preferably 2 years' experience in aviation, hospitality operations, or aviation ramp operations.
Minimum of 18 years of age
Good communication skills, both written and oral.
Consistently demonstrated organizational and leadership skills.
Must maintain a valid state driver's license and meet the company's insurability requirements.
Ability to comprehend and perform basic math calculations with minimal errors.
Customer relations skills required.
Ability to work with a sense of urgency in a fast-paced environment.
Comfortable working hands-on, outdoors in widely varying weather conditions.
Flexible work schedule may include working overtime, nights, on weekends, holidays, and be on call.

Nice To Haves

Towing Aircraft: 1 year (Preferred)
Fueling Aircraft: 1 year (Preferred)

Responsibilities

Report for duty during scheduled and non-scheduled workdays on-time, in assigned uniform and with grooming standards that meet company accepted guidelines.
Foster and maintain professional work relationships with operational leaders, co-workers, and clientele.
Comply with all airport authority rules and regulations including AOA/SIDA operations and airport security requirements.
Maintain all safety and customer service standards established by the company.
Ensure use and utilization of proper equipment and personnel in an efficient and effective manner.
Participate in continuous training including NATA programs and company-designed curriculum.
Maintain site practices and procedures that contribute to a safe, profitable, positive, and enjoyable work environment.
Marshal and greet aircraft in a professional manner.
Park and store the aircraft and direct the movement of aircraft and vehicular traffic on the ramp and in and about the hangars of the Company's facilities and properly secure all parked aircraft at all times.
Adhere to all communications regarding performance expectations including areas of personal strength and needed development.
Advise and report personnel issues to Harbour Master and Supervisor.
Responsible for training personnel in the procedures of hydrant and conventional fueling as well as the proper use of fueling equipment, passenger, and personnel safety.
Perform fuel quality tests on applicable equipment in accordance with ATA form 103.
Adhere to good housekeeping practices and uniform standards.
Communicate a summary of shift details through written and/or verbal process to the next on duty Shift Supervisor or other leadership types as assigned.
Maintain, clean, and organize ramp, hangars and facilities keeping all free of debris and clutter.
Service aircraft with all supplies and materials, including in-ground station fueling, which may be required by the aircraft.
Acceptance and control checks of fuel received into site operated fuel storage system(s).
Assist all aircraft crews and passengers by providing various services they may desire and shall aid in planing and deplaning, baggage, and cargo.
Transport personnel to and from the airport as directed and perform such errands as may be necessary.
Perform periodic checks of all equipment and facilities and document findings.
Operate vehicular and ground radio equipment.
Operate fuel trucks, tugs, baggage handling and various other pieces of equipment as needed.
General cleaning of aircraft as needed or requested.
Perform various lawn care and janitorial services.
Initiate incident reporting and investigation.