Lift Ticket Attendant

Alterra • Brighton, UT

2d • Onsite

About The Position

Ticket Attendants are responsible for ensuring every ticket or season pass is validated each time the guest rides the lift to enjoy our mountains while delivering exceptional guest service. This involves engaging with and providing a first-class mountain experience for each guest and communicating clearly to ensure proper ticket validation. Actively works toward positive resolution for all issues. This job provides the opportunity to work outdoors in a scenic environment, while greeting our guests.

Requirements

• Must be fluent in English and comfortable speaking with guests
• Reliable, enthusiastic, and committed to creating a positive guest experience
• Able to work outdoors in all weather conditions (snow, cold, wind, sun, etc.)
• Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching.

Responsibilities

• Greet guests in a warm and welcoming manner.
• Assisting and educating guests through RFID Scanning system
• Assist guests with Alpine Lite, Day passes, and season to confirm validity.
• Redirect guests with invalid or missing passes to the nearest ticketing location
• Monitor and maintain an organized, safe flow in lift lines
• Provide resort information and answer guest questions with confidence and courtesy
• Assist with other duties as assigned to support mountain operations

Benefits

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.
• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.
• Solitude Mountain Resort provides staff members with healthy and positive work experience in a setting that fosters camaraderie and a feeling of being “part of the family.” We are committed to our philosophy of the “Three Circle Model,” which promotes taking care of the guest, taking care of the company, and taking care of each other. Not only does our commitment to this philosophy keep our guests returning year after year, but our staff members as well. It is our desire that staff members enjoy their work, while also taking the time to enjoy the great activities available in our breathtaking, natural environment. We like to have fun while providing world-class guest service and memorable experiences to our guests and each other.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed