LifeCare Coordinator
About The Position
Join the SmartLife Team at Willow Valley Communities LifeCare Coordinator Are you passionate about supporting older adults and making a meaningful difference every day?SmartLife at Willow Valley Communities is seeking a dedicated LifeCare Coordinator to help our Members thrive through personalized care planning and exceptional case management services. This is more than a job—it’s an opportunity to build lasting relationships and join a mission‑driven team committed to exceptional service and whole‑person wellness. Why You’ll Love Working at Willow Valley Communities Comprehensive benefits including medical, dental, and vision Generous paid time off to support work/life balance Career growth opportunities throughout our organization Outstanding amenities such as fitness centers, spas, cafés, swimming pools, and more A supportive, team‑oriented environment where your work truly matters Starting Wage: $22/hour+, based on experience What You’ll Do In this role, you’ll use your interpersonal, assessment, and care‑planning skills to guide Members throughout their wellness journey:
Requirements
- BSW or college degree in Social Work, plus a minimum of 3 years of experience working with seniors in a healthcare setting
- Valid PA driver’s license
- Experience in case management or a related field, including:
- Assessment and care‑planning skills
- Knowledge of Medicare/Medicaid reimbursement criteria
- Familiarity with clinical assessment methods and community resources
- Strong organizational and file management skills
- Excellent communication and interpersonal abilities
Responsibilities
- Maintain professional relationships with Members, physicians, service providers, and all disciplines involved in Member care
- Continually update clinical assessment skills and knowledge of senior resources
- Schedule and conduct pre‑admission assessments, including mini‑mental exams, depression screens, nutritional and home assessments, and ADL/IADL level‑of‑care evaluations as needed
- Manage a caseload of Members through ongoing communication with Members and families, assessments, and coordination of both Plan‑provided and non‑Plan services
- Initiate and maintain individualized Care Plans, ensuring detailed documentation in Member files and the REPS system
- Activate care coordination services and oversee care rendered by credentialed vendors
- Complete accurate, timely monthly billing for assigned caseload
- Maintain current files on community resources available to seniors
- Manage the referral database, including identifying new vendors, updating vendor documentation, and distributing referrals
- Represent SmartLife at professional meetings, networking events, and community organizations
- Participate in the on‑call rotation
- Assist the Care Coordination Manager with development and implementation of wellness programs
- Assist with maintaining and updating the outside referral directory for Members
Benefits
- Comprehensive benefits including medical, dental, and vision
- Generous paid time off to support work/life balance
- Career growth opportunities throughout our organization
- Outstanding amenities such as fitness centers, spas, cafés, swimming pools, and more
- A supportive, team‑oriented environment where your work truly matters
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
