Life Enrichment Director - Burlington Creek

American House Senior Living Communities•Kansas City, MO

About The Position

Under the general direction of the Executive Director as well as the Corporate and Regional Life Enrichment Directors, primary responsibilities include, but are not limited to, enriching the lives of our residents through regular coordination and facilitation of community events.

Requirements

Degree in Recreational Therapy, Certified Therapeutic Recreational Specialist, or Certified Activity Director preferred. Experience may be substituted.
Extensive experience in a creative event management or activity planning role.
Excellent verbal and written communication skills with the ability to interact with a diverse group of team members, residents and family members
Positive attitude, enthusiasm and energy
Compassion for older adults
Extensive knowledge of current technologies
Experience teach/training others and facilitating groups
Must possess valid driver’s license
Must be 21 years of age to obtain a CDL; must obtain a CDL license within 90 days of hire
Capacity to read, analyze and interpret facility forms, signs and product instructions
Ability to speak clearly and interpret verbal communication
High degree of interpersonal relationship skills
Strong organization and time-management
Considerable initiative, judgment and leadership
Telephone and computer technology proficiency
Problem solving and reasoning abilities

Nice To Haves

Experience working with individuals with dementia preferred
Working knowledge of the senior living industry preferred

Responsibilities

Ensure the highest quality of customer service is available for our residents
Work in partnership with the Community Relations Director or sales team to participate in prospective resident visits
Perform the Resident Orientation with new residents (as specified in the Welcome Procedure)
Create programming for each month based on the Seven Dimensions of Wellness Model and incorporate all 7 experiences (Emotional, Environmental, Intellectual, Occupational, Physical, Social and Spiritual) from the model each day
Ensure all elements of all signature programs are executed
Manage and schedule all guest entertainers, speakers and outside vendors, including their communication, pay, setup/teardown, event requirements and event execution
Maintain direct line of communication to regional and corporate Life Enrichment team through required reporting
Foster positive long-lasting relationships with external organizations, vendors, venues and other contacts.
Promote all events/activities in such a way that all residents are aware of and encouraged to attend the programs offered each day
Develop, monitor and adjust work schedules to ensure adequate staffing to meet our service standards
Research and acquire new talent and entertainment for community events
Prepare monthly newsletter using the current program (Connected Living or Illustratus)
For those with Memory Care communities, lead the Love Is Ageless program ensuring My Life Story Walls are current and all other aspects of the program are being implemented
Ensure the veteran’s Wall of Honor is up-to-date with current residents, if applicable
Use modern technologies to enhance the programs offered
Display proficiency with software applications, programs and tools used by American House for the Life Enrichment Director position
Responsible for Life Enrichment department petty cash and/or credit card, keeping a record of all cash receipts, expenditures and balancing on a monthly basis
Responsible for communicating with the weekend manager-on-duty and any assistants/volunteers for all information regarding the schedule of weekend activities
Represent American House professionally at all community events
Maintain the Connected Living community screens and/or the main activity board
Update the seasonal/holiday decorations throughout the community
Oversee transportation: schedule and provide transportation for group outings and personal appointments in collaboration with any additional drivers, assistants or volunteers
Create and manage outing sign-up sheets
Comply with American House’s mission and philosophy as well as written policies and procedures
Recruit and oversee friends and family members of residents who would like to donate their time or resources for the betterment of the community
Notify the Executive Director and other pertinent contacts of emergency situations
Report any areas/items in need of repair to the Executive Director, including any required maintenance or repair of the community’s vehicle(s)
Acquire and maintain CDL license, where required
Provide leadership and guidance for all Life Enrichment Assistants and volunteers
Complete all necessary paperwork for new volunteers
Obtain all necessary paperwork and records for any animals visiting the community
Place orders for all marketing materials in a timely manner
Follow established safety regulations and quality assurance procedures
Prepare to assist in the event of a crisis or natural disaster, whether with your community or a community in need in your region
Attend notable seminars and identify senior living industry trends as they relate to Life Enrichment
Please note: Other duties pertaining to Life Enrichment may be assigned as needed by the Executive Director or corporate team.