Insurance - Life Case Manager
About The Position
We are a dynamic brokerage general agency specializing in life insurance solutions. Our mission is to support independent advisors and clients by delivering exceptional case management and service. We thrive on teamwork, efficiency, and building lasting relationships with carriers and agents. As a Brokerage Case Manager, you will be the backbone of our new business operations. You’ll oversee life insurance applications from submission to policy issue, ensuring smooth communication between advisors, carriers, and clients. This role is ideal for someone who enjoys organization, problem-solving, and being the trusted point of contact in the insurance process.
Requirements
- 2+ years of experience in life case management and/or 1+ year in brokerage operations
- Associate's degree preferred not required
- Prior experience in life insurance, financial services, or case management preferred
- Strong organizational skills and attention to detail
- Excellent communication and relationship-building abilities
- Ability to thrive in a fast-paced, deadline-driven environment
Responsibilities
- Manage life insurance applications and track case progress
- Communicate with carriers, underwriters, and advisors to resolve requirements
- Provide proactive updates to agents and clients
- Ensure compliance with industry regulations and company standards
- Deliver outstanding customer service and support
Benefits
- Full health, vision, dental.
- 401(k) plans along with a host of voluntary plans such as car insurance, legal services and more (applicable to full time permanent employees).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
