Life - Annuity Case Manager
About The Position
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Our Life Policy Issue department seeks an annuity case manager. This role is responsible for setting up new annuity application submissions. The pay range for this position is $16.82 - $24.00 per hour. Pay is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Requirements
- exceptional verbal and written communication skills
- the ability to precisely and confidently communicate with and provide excellent customer service to both internal and external customers
- excellent time management to meet quick turnaround times on annuity applications and specific deadlines when asking for funds from other insurance companies or financial institutes
- attention to detail
- knowledge of qualified IRAs, Roth IRAs and non-qualified 1035 exchanges
- the ability to calculate the income and cost basis on non-qualified plans for IRS reporting
Nice To Haves
- an associate’s degree (preferred)
- more than three years of life annuity experience (preferred)
- experience with CLIC Lifepro, suitability tracking and exclusion ratio calculations (preferred)
Responsibilities
- review submissions for completion of agent suitability training and best interest training
- run fraud report on all annuitants
- process all 1035 transfer requests from other companies
- apply 1035 transfers with the qualifying tax information
- process five- and 10-year deferrals and settlement options on death claims
- report cost basis on 1035 transfers for tax reporting
- report required annuity information for all states for the market conduct annual statement
- process replacements within state guidelines
- assist the Life Actuarial and Internal Audit departments with quarterly and annual annuity audits
- work with other departments on internal replacements and death claims
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
