Lien Resolution Analyst III

SYNERGY SETTLEMENT SERVICES INC • Louisville, KY

just now • Remote

About The Position

As a Lien Resolution Analyst III, you’ll work on higher-complexity lien portfolios and play a key role in driving outcomes that directly impact injured individuals. This role is ideal for an experienced analyst who thrives in negotiation, enjoys mentoring others, and wants to grow within a mission-driven organization.

This is a remote, full-time position within our Legal Support Services team.

Requirements

• 3+ years of experience in lien resolution, legal services, or healthcare claims
• Bachelor’s degree in Legal Studies, Business, Healthcare, or a related field
• Strong negotiation, writing, and strategic thinking skills
• High emotional intelligence with a client-first, solutions-oriented mindset
• Highly organized, proactive, and comfortable managing multiple priorities

Nice To Haves

• Experience advocating on behalf of a lien holder or injury law firm

Responsibilities

• Manage and resolve complex healthcare liens—including Medicare, Medicaid, ERISA, TRICARE, and private plans—with balances up to $25,000
• Craft compelling legal arguments and negotiate directly with lien holders to maximize reductions
• Serve as a trusted advisor to attorneys, guiding them through nuanced lien scenarios with confidence and clarity
• Accurately document case progress, strategy, and outcomes in Synergy’s proprietary platform
• Mentor junior analysts and contribute to process improvements and innovation
• Consistently model and promote Synergy’s PRIDE values: Professionalism, Respect, Integrity, Dedication, and Empathy

Benefits

• Competitive compensation
• Medical, dental, and vision coverage
• 401(k) with company match
• Generous PTO and paid holidays
• Wellness initiatives and community impact opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level