Mass Tort Data Analyst (Lien Resolution)
About The Position
Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. We are looking for proactive, results-driven individuals to join our dynamic team. We are seeking a detail-oriented and results-driven Mass Tort Data Analyst to help drive our data processes forward. You will serve as a key contributor across active client projects, partnering with internal and external teams to deliver actionable insights and robust data solutions that support our Mass Tort operations, with a strong emphasis on lien resolution workflows. This role requires prior experience in the personal injury, mass tort, or lien resolution space. The ideal candidate brings strong analytical skills, a track record of owning data workflows, and a passion for improving systems at scale.
Requirements
- Prior experience in the personal injury, mass tort, or lien processing industry is required.
- 4+ years of experience in data analysis, operations, or reporting.
- Advanced proficiency in Excel; exposure to SQL or BI tools (e.g., Tableau, Power BI) is a plus.
- Strong problem-solving abilities with a thoughtful approach to downstream impacts.
- Comfortable balancing multiple projects and working autonomously in a fast-paced environment.
- Excellent written and verbal communication skills.
- Professionalism, self-sufficiency, and readiness for remote work.
Nice To Haves
- Bachelor’s degree in a technical or analytical field (preferred).
Responsibilities
- Obtain, validate, and organize large client data sets for use within the Zipliens platform.
- Maintain high standards of accuracy, timeliness, and efficiency across all data deliverables.
- Manage recurring data exchanges with external agencies (e.g., Medicare, LRP vendors, Medicaid), ensuring accuracy and timeliness.
- Deliver customized reporting solutions and visualizations to meet internal and external needs.
- Work with client data teams to improve onboarding and file delivery processes.
- Identify inefficiencies in recurring workflows, lead optimization initiatives, and document processes and standards to support internal consistency and knowledge sharing.
- Partner with developers to define requirements and support tool development in the Zipliens portal.
- Provide department leadership with metrics, KPIs, and data-driven recommendations.
- Communicate data challenges and solutions clearly and succinctly across teams.
Benefits
- Comprehensive Health Benefits (Medical, Dental, and Vision), including HSA with employer contributions, FSA, and Dependent Care FSA
- Company-Paid Life Insurance and Short-Term Disability
- 401(k) Plan with Company Match
- Paid Time Off (Vacation, Sick Leave, and Select Holidays)
- Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
