Licensing Support Specialist (Office Specialist 2)

State of Oregon

1d•Onsite

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Note: A cover letter is required, (please limit it to only two pages.) Failure to submit the required cover letter will result in disqualification of your application. Note: Effective Feb. 1, 2026, the compensation plan for this position will be increased to reflect a Cost-of-Living Adjustment (COLA) of 2.5%. The salary listed in this posting does not reflect the COLA. Opportunity awaits! Do you want the opportunity to assist managers and program staff while performing important clerical support to efficiently run an organized and fast paced office? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that support individuals with developmental disabilities in your community? Then, we want to hear from you! Summary of Duties The Office of Developmental Disabilities Services (ODDS) provides opportunities to link services for Oregonians who have intellectual and/or developmental disabilities. As part of its function ODDS oversees an array of services including but not limited to residential, in-home, employment, family support, crisis, and case management delivered through a state field structure or agreements with county governments or subcontracted agencies. ODDS is responsible for the development and administration of programs that support children and adults with intellectual or other developmental disabilities to remain in their own home or community. The Office of Developmental Disabilities Services Licensing Unit oversees a statewide program responsible for licensing and the quality of care in programs serving individuals with intellectual/developmental disabilities this includes the licensing of adult and child foster homes, and 24-hour residential facilities. It oversees and is responsible for the agency certification of agencies and the endorsement of 24-Hour Residential programs, Supported Living Programs, Employment Services and Professional Behavior Support Services. In this busy office you will perform a wide variety of clerical support duties for managers and staff. You will work on multiple projects simultaneously requiring you to adjust work due to interruptions, changing timelines and requirements, and other competing priorities and deadlines.

Requirements

A valid driver’s license and acceptable driving record is required for this position.
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents.
OR An Associate degree in any field.
OR An equivalent combination of education and experience. (Graduated from a private school of business with a certificate AND one year of general clerical experience.)

Nice To Haves

Experience reviewing documents and information for accuracy, completeness, and adherence to established guidelines.
Experience recording accurate and detailed meeting minutes in a professional setting.
Experience using database programs and Microsoft Office applications, including Word, Excel, and Outlook.
Experience delivering customer service in an office environment, including sharing information clearly and researching answers when needed.
Experience managing competing requests and shifting priorities while meeting deadlines.
Experience working collaboratively with diverse individuals and maintaining confidentiality when handling sensitive information.

Responsibilities

Being responsible for a variety of correspondence, reports, memos, or other information from machine dictation, rough drafts, or general instructions.
Receiving and screening calls from internal and external partners for supervisors and other staff.
Making referrals as appropriate to other staff.
Answering questions not requiring research or technical knowledge.
Responding to items not requiring supervisory review or resolution.
Organizing and maintaining filing systems including applications, foster tests and background checks.
Scheduling appointments and conferences.
Making travel arrangements.
Taking meeting minutes.