Licensing Supervisor

CRG•Charlotte, NC

26d•Hybrid

About The Position

Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture. Opportunity: Direct Hire Schedule: Monday - Friday (2 days REMOTE) Location: Charlotte, NC

Requirements

7+ years of progressive experience in licensing, compliance, or related functions within a large corporation or public accounting firm.
Proven experience managing or coordinating business licensing activities or a similar compliance function across multiple jurisdictions.
Strong understanding of compliance issues in a complex, multi-entity and multi-state environment.
Experience with ERP systems (SAP preferred).
Familiarity with licensing platforms and software tools (e.g., License Pro, License HQ).

Nice To Haves

4+ years of previous supervision experience preferred.

Responsibilities

Manage daily licensing compliance activities, including filing, renewals, data tracking, and payment coordination.
Act as the main point of contact with Legal on licensing matters, including alcohol and other regulated permits.
Advise operational teams and business leaders on requirements tied to location-specific licenses.
Maintain and enhance process documentation, recommending improvements to strengthen compliance and efficiency.
Spot opportunities for automation and workflow optimization, driving or supporting implementation efforts.
Address and resolve licensing-related notices, inquiries, or correspondence from state and local authorities.
Supervise and develop licensing team members, encouraging accountability, accuracy, and continuous improvement.
Partner with outside vendors or service providers as needed for licensing activities.
Contribute to audit and regulatory response efforts in collaboration with the compliance and research team.
Build strong, professional relationships across departments and with external stakeholders, emphasizing teamwork and service excellence.