License & Title Coordinator

Union Leasing • Oak Brook, IL

8h • $45,000 - $60,000 • Hybrid

About The Position

Recognized as one of the Best Places to Work in Chicago by Fortune Magazine and Great Place to Work , Sasser prides itself on supporting an employee-driven, opportunity-based culture that empowers, recognizes, and rewards its employees. From highly competitive benefits to exciting employee events to organic, grassroots philanthropy and volunteerism, Sasser is an awesome place to begin and grow your career. We are a transportation asset services and management company with roots dating to 1928. Sassers subsidiary units are leaders in providing commercial- and industrial-focused rail, automotive, and containerized shipping solutions, including asset leasing, fleet administration management, asset repair and maintenance, and innovative technology services. Sasser Family Companies includes subsidiaries Chicago Freight Car Leasing, Union Leasing, CF Rail Services, Express 4x4 Truck Rental, and Falcon Lease. To learn more about what makes Sasser special, visit www.sasser.com . Established in 1955, Union Leasing provides flexible vehicle lease financing and highly customized fleet management services to corporate and rental customers nationwide. As a License and Title Coordinator, Here's What You'll Do: The License and Title Coordinator is responsible for the timely and accurate processing of licensing transactions, developing and maintaining working knowledge in jurisdictional regulations, requirements and procedures, and assisting others in resolving licensing related challenges.

Requirements

• High School Diploma or GED
• Skills Knowledge and understanding of title and license processes
• Proficient in Microsoft Office programs including Excel and Word
• Proven ability to build relationships and communicate effectively with vendors and customers
• Detail-oriented
• Highly accurate data input skills
• Ability to work independently

Nice To Haves

• 2+ years of License and Title experience preferred
• Toll, camera, and parking violation processing experience preferred
• Experience using a variety of licensing vendors (DMVs, tag agents) and programs (inquiry websites, DMV third party applications)
• Customer service experience

Responsibilities

• Process licensing transactions including initial title and registration (MSO), renewals, replacements, state and ownership transfers
• File, pay, and dispute vehicle registration related taxes
• Research, process, and pay vehicle violations including toll, camera, and parking
• Administrative support for other Union products and services
• Develop and maintain working knowledge in all jurisdictions and processing methods
• Develop and maintain knowledge on DMV software and related applications
• Complete forms, affidavits, POAs, and other documentation as required by the jurisdiction
• Report on performance of vendors including DMVs contacts, tag agents, software providers and other title and registration service providers
• Use data, metrics, and reports to prioritize daily workload, select vendors, and identify issues before they impact the customer
• Identify requirements needed to complete transactions and communicate to designated contact including Union account managers, drivers, and fleet managers
• Occasional external customer contact to provide transaction status and address licensing related questions
• Update jurisdictional and Union Leasing training and reference materials
• Scan, update systems, and file legal documents to ensure company has all necessary documentation archived
• Work from home and in office as determined by company leadership. Work from home responsibilities include use of company provided equipment, secure storage and transport of documents and other licensing materials, and local travel to the post office, shipping vendors, and DMV locations
• Administrative support including data entry, filing, scanning, mail distribution, and shipping.
• Provide coverage when License and Title Administrator is out of office
• Special projects as assigned

Benefits

• Includes comprehensive medical, dental, and vision insurance plans, including HSA and FSA accounts with employer contributions toward HSA
• Includes a 100% Company-paid disability and life insurance plans
• Includes a 401K plan with company match PLUS additional end-of-year funding
• Provides paid vacation time (tiered based on tenure), as well as personal time, sick days and summer half days for certain roles
• Provides 10 paid holidays annually
• Provides paid parental leave for new parents, as well as a monetary gift towards a 529 education account
• Provides a confidential Employee Assistance Program
• Provides training and tuition reimbursement
• Provides community service opportunities, charity match opportunities, employee recognition programs, and many celebrations!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED