Library Student Assistant - IE

James Madison UniversityHarrisonburg, VA
8d$13Onsite

About The Position

JMU Libraries have multiple openings for students to work in the service point desks in Rose Library, Carrier Library, and the Music Library. Available Open Positions are for the Academic Year August 2026 – May 2027! We are seeking conscientious students who are excited about this valuable learning and working experience. Our mission is to partner with JMU's diverse communities in creating and seeking knowledge by sharing our expertise and providing essential academic resources, physical and virtual spaces, and educational and research services. Please visit the Libraries' website (https://www.lib.jmu.edu/guiding-statements/) to review our statements on aspirational culture, diversity, and other core values. We are especially excited to reopen the Carrier Library in August 2026. To support this reopening, we are particularly interested in having at least some student employees be available to begin work starting August 3 and be able to attend in-person, on-campus training on August 6 and 7.

Requirements

  • Candidates who can maintain an excellent attitude throughout user interactions
  • Commit to supporting an equitable and welcoming environment for all users
  • Communicate with supervisors and coworkers in a timely manner
  • Manage their schedule with regular on-time attendance.
  • Candidates should exhibit a passion for lifelong learning
  • Be a skilled listener
  • Have a strong sense of personal responsibility
  • Hired students for Library and Information Services specifically will be required to work shifts in both the Carrier and Rose Libraries.
  • Those hired for the Music Library will work at the service desk in the Music building.
  • Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

Responsibilities

  • Student assistants participate as part of the Libraries team to ensure timely responses to all library users' needs using their customer service skills to assist library users by circulating books, media, and equipment, answering questions at the desks, over the phone, actively participating in ongoing training, assisting with special projects, and providing other services when needed.
  • Additional duties may include maintaining equipment, shelving, and organizing materials and collections, scanning, data entry, and general support for library operations.
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