Library Specialist

The University of Utah•Salt Lake, UT

20d

About The Position

Tracks the library services of Circulation, Interlibrary Loan ( ILL ), and physical Course Reserves. Assists the Service On Site ( SOS ) team at the Information Desks with library-related processes and troubleshooting. Follows established policies and practices in conjunction with applying general library knowledge in completing assigned tasks.

Requirements

Two years library, data entry, clerical or related experience required or equivalency (one year of education can be substituted for two years of related work experience)
Demonstrated human relations and effective communication skills are also required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Nice To Haves

Familiarity with a foreign language may be preferred in some areas.

Responsibilities

Circulation duties: Tracks hold and delivery requests for campus libraries’ and ILL items daily
Performs book-drop retrievals and reshelving of library materials daily
Organizes and maintains the library materials in the Course Reserves room, including the Reserve shelves, the Hold shelf, and electronics charging cords
Processes and maintains physical Course Reserves items
Serves as a liaison between patrons, library staff/management, and library faculty
Tracks and reconciles overdue and lost items.
Resolves or triages SOS inquiries, patron inquiries, and Circulation-related issues
Coordinates with the counterparts of the other campus libraries (Marriott Library, Eccles Health Science Library, and McKay Music Library) to provide seamless campus delivery service
Creates hold/delivery requests of campus libraries’ and ILL items for Law faculty members and delivers the items to their faculty mailboxes
Cares for physical library materials and identifies and reports problems
Interlibrary Loan ( ILL ) duties: Tracks ILL requests with ILLiad and Alma
Processes ILL requests by verifying the ownership of requested materials, sends out ILL requests for materials not owned by Faust Law Library, and receives and returns materials from/to other libraries.
Reconciles overdue ILL items and creates invoices for the borrowing libraries
Other duties: Maintains good communication with the SOS team members and their supervisor
Coordinates with the SOS team supervisor as needed
Participates in SOS training to provide basic library training
Maintains and updates documentation related to assigned duties
Takes Reference shifts as needed
Other duties as assigned