Library Specialist II (Access Services, Part-Time)

Texas A&M•Canyon, TX

9d•$15

About The Position

The Library Specialist II (Access Services, Part-Time), provides customer service for the Access Services unit both in-person and virtually to West Texas A&M University students, faculty, staff, and community by assisting them with circulation of library materials, as well as the utilization of other library resources. May work nights and weekends as needed. Reports to the Head of Access Services.

Requirements

High school diploma or equivalent combination of education and experience.
Experience using a wide variety of platforms, hardware, and software, including but not limited to office productivity software (e.g. Microsoft Office), scanners, printers, copiers, and Microsoft Windows.
Customer service experience.
Supervisory experience.
Effective communication and interpersonal skills.
Ability to multi-task and work cooperatively with others.
Data entry.
Detail oriented and strong organizational skills.
Ability to move medium weight boxes, furniture, books, heavy book truck or similar items.
Ability to handle materials containing dust or microscopic mold spores.

Nice To Haves

Bachelor’s degree
One (1) year of library experience or equivalent combination of education and experience.
Library experience, especially working in Access Services (Circulation, Reserves, or Interlibrary Loan).
Experience working nights and weekends.
Experience operating a cash register including the processing of credit/debit transactions.
Knowledge of Alma/Primo.
Knowledge of Tipasa.

Responsibilities

Provides customer service both in-person and virtually to students, faculty, staff, and community users, referring users and issues to colleagues when appropriate.
Assists users through the finding and circulating of library materials; answering directional questions; and maintaining, troubleshooting, and providing assistance with Access Services technology (e.g. computers, printers, copiers, etc.).
Occasionally moves library furniture and equipment.
Assists with processing Interlibrary Loan lending, borrowing, and document delivery requests.
Assists with the management of Interlibrary Loan user accounts.
Assists with processing Amarillo Center Requests.
Assists with processing VERO items that arrive through the Get It For Me Now service.
Performs library maintenance such as shelving, shifting, dusting, etc.
Assists with the maintenance of the Loan, Reference, Youth, AV, Paperback, Recent Acquisitions, and Featured Books collections.
Assists with missing and lost item procedures.
Assists the Head of Access Services with the development, implementation, and assessment of unit policies and procedures.
Assists with supervising student-workers.
Organizes and prioritizes tasks and projects in support of unit, library, and University goals.
Troubleshoots problems in the absence of supervisor.
Responsible for library security and opening and/or closing the library.
Serves as backup to students working Saturday shifts.
Maintains 100% compliance with timely completion of required System, University and job- specific online training courses.