Per Diem - Part Time - Library Assistant

Erie County, PA • Erie, PA

38d • $17 • Onsite

About The Position

Provides direct customer service and instruction to library patrons. Utilizes basic knowledge of library services including electronic databases, current technologies, and community resources. Operates in a diverse, rapidly changing environment to provide excellent service to library users. This is a per diem position that would work primarily evening and weekend shifts when coverage is needed.

Requirements

• The position requires an excellent public service attitude.
• Must possess a genuine enthusiasm for, and experience in, working with people of all ages, and a strong knowledge of information resources and current technology trends.
• Must possess demonstrable computer and technology related skills on all manner of PCs and mobile devices.
• Must know how to use the Online Public Access Catalogs, electronic resources, and other information technology sources to research, obtain and access program materials needed to fulfill the job responsibilities.
• Ability to interpret and communicate library policy to staff, patrons, and the community and resolve patron problems when necessary.
• Must possess people skills and include the ability to communicate effectively, an expression of patience, friendliness, and courteousness, and a desire to help others.
• Bachelor's Degree in a related field

Nice To Haves

• Minimum 9 credit hours in library science and experience in a library or education setting strongly preferred.

Responsibilities

• Interacts with patrons in-person, over the telephone, and online to offer assistance in accessing information and library collections in a variety of formats, including both print and digital, personally helping them find the best resource for what they need.
• Maintains working knowledge of both print and digital library resources and instructs patrons in their use.
• Assists patrons with the computer catalog and other electronic resources, and guides patrons in use of Internet services.
• Adheres to library and information ethics standards, including a dedication to patron privacy.
• Performs other activities needed to maintain the public library.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support