Liability Claims Adjuster

Alliant Insurance Services • San Diego, CA

2d

About The Position

Responsible for a variety of Commercial General Liability injury and non-injury claims in accordance with client, carrier and company guidelines, statutory regulations and best practices. Primary duties include investigating, evaluating, and settling claims. Adjusters report to authorities as applicable, and maintain adequate reserves. Manages claims through well-developed action plans to an appropriate and timely resolution.

Requirements

• Four year degree and insurance designations preferred.
• Four (4) or more years experience in liability injury and physical damage claims processing
• Responsible for attending continuing education
• Excellent verbal and written communication skills, including telephone and listening skills
• Excellent customer service skills
• Good interpersonal skills and the ability to work in a team environment
• Strong analytical skills and problem solving skills
• Strong organizational and time management skills
• Proficient in Microsoft Office Suite - Excel, Word, Outlook
• Discretion and independent judgment required

Responsibilities

• Maintains diary system to ensure claim files are up to date, and that required follow-up is taking place;
• Investigates and evaluates litigated and non-litigated claims to determine liability and compensability;
• Communicates with vendors, producers, policy holders, clients and insurance companies to communicate claim status;
• Negotiates settlements with claimants, insureds, and attorneys.
• Reports to authorities as applicable, providing updates on litigated claims, serious injuries, and claims over the adjuster’s authorization limits;
• Sets and manages reserve accounts, and ensures that adequate levels are maintained;
• Analyzes and reviews invoices for payment;
• Provides producer inquiry assistance;
• Provides set-up of rental vehicles as needed;
• Creates and maintains reports and worksheets as needed;
• Travels as necessary to attend appeal hearings, trials, and perform on-site investigations;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees